fix problems on Apartments.com Rental Finder [iphone]

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—— Run into issues on Apartments.com Rental Finder? Get help pending when official support gets back to you!

Apartments.com Rental Finder
Info:
company: Apartments LLC
: https://www.apartments.com/about/contact
: www.apartments.com
Chat with our AI-based Apartments.com Rental Finder Support
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Updates issue

Listings often outdated

Fix: 1. Regularly refresh the app by pulling down on the listings page to ensure you have the latest data. 2. Set a reminder to check listings at... ⇲

Missing amenities in app compared to website

Fix: 1. Cross-reference the listings on the website for complete amenity details. 2. If you find discrepancies, make a note of them and consider... ⇲

Limited number of apartments in some areas

Fix: 1. Expand your search radius to include nearby neighborhoods or cities. 2. Use alternative rental platforms to supplement your search. OR... ⇲

Missing interior photos in listings

Fix: 1. Check the website version of the listing for additional photos that may not be available in the app. 2. Contact the property manager to r... ⇲
 
Bugs issue

Filters reset upon returning to map

Fix: 1. After applying your filters, take a screenshot of your filter settings for reference. 2. When you return to the map, manually reapply the... ⇲

Bugs causing glitches in map and filters

Fix: 1. Ensure your app is updated to the latest version to minimize bugs. 2. Restart the app and your device to clear temporary glitches. OR... ⇲
 
Security issue

Scam listings present

Fix: 1. Always verify the legitimacy of listings by checking for contact information and researching the property online. 2. Report any suspiciou... ⇲
 
Customization issue

No option to filter by garage

Fix: 1. Use the search bar to type in 'garage' and see if any listings mention it in their descriptions. 2. Manually check the amenities section... ⇲

No way to eliminate per person or weekly rates

Fix: 1. Use the search filters to set a maximum price range that aligns with your budget to avoid listings with per person or weekly rates. OR... ⇲

Lack of deep linking for sharing listings

Fix: 1. Take a screenshot of the listing and share it via messaging apps or email. 2. Copy the URL from the website version of the listing and sh... ⇲

No option to filter by pet size

Fix: 1. Use the search bar to type in 'pet-friendly' and check the listings for pet policies. 2. Manually review the pet policies in the amenitie... ⇲
 
UI issue

Difficult to navigate map view

Fix: 1. Zoom in and out on the map to get a better view of the listings. 2. Use the list view to see all available apartments and then switch to... ⇲

No visibility of property manager responses to reviews

Fix: 1. Look for other platforms where the property manager may respond to reviews, such as Google or Yelp. 2. Consider reaching out to the prope... ⇲

Outdated app design

Fix: 1. Familiarize yourself with the current layout and features to improve your navigation experience. 2. Provide feedback through the app's fe... ⇲
 
Syncing issue

Inconsistent account updates between app and website

Fix: 1. Log out of the app and log back in to refresh your account data. 2. Ensure you are using the same login credentials on both the app and w... ⇲
 
Support issue

Customer service response delays

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact support. 2. Use the app's chat feature... ⇲
 
Payments issue

Apartments.com Rental Finder does not support payment processing effectively

Fix: 1. Use the website for payment processing if the app is not functioning properly. 2. Ensure your payment information is up to date in the ap... ⇲
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 what users are saying
Good experience
96.8%

Neutral
1.9%

Bad experience
1.3%

~ from our NLP analysis of 411,159 combined software ratings.

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Updater: Essential Moving App

 Private Data Apartments.com Rental Finder collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Diagnostics