fix problems on KLM [iphone]

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KLM - Book a flight
Info:
company: KLM Koninklijke Luchtvaart Maatschappij N.V.
: https://www.klm.nl/en/information
: www.klm.com
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UI issue

Unreliable seat selection

Fix: 1. Try selecting seats during the booking process instead of after: This can sometimes yield better results. 2. Use the desktop version of t... ⇲

Difficult navigation and user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. 2. Use the search function: I... ⇲

Inconsistent flight information display

Fix: 1. Refresh the app: Close and reopen the app to refresh flight information. 2. Check the KLM website: If the app is displaying incorrect inf... ⇲

No terminal or gate information available

Fix: 1. Check the KLM website: If the app does not provide this information, verify it on the KLM website or at the airport. 2. Use airport infor... ⇲
 
Messages issue

Error messages during check-in

Fix: 1. Ensure all required fields are filled out correctly: Double-check your information for any typos or missing details. 2. Restart the app:... ⇲
 
Settings issue

Inability to change bookings in the app

Fix: 1. Use the KLM website: If the app does not allow changes, log into your account on the KLM website to manage your bookings. 2. Check for ap... ⇲

Inability to save boarding passes to Wallet

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as this feature may be added in future updates. 2. Use the KLM webs... ⇲
 
Syncing issue

No cached information when switching away from the app

Fix: 1. Use the app's built-in features: Try to keep the app open while you switch to other apps to avoid losing information. 2. Take screenshots... ⇲
 
Bugs issue

Frequent bugs and glitches

Fix: 1. Update the app: Regularly check for updates in the App Store to ensure you have the latest bug fixes. 2. Clear app cache: Offload the app... ⇲
 
Notifications issue

Poor synchronization with notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > KLM and ensure notifications are enabled. 2. Reinstall the app: Uninstall a... ⇲
 
Customization issue

Lack of special assistance options

Fix: 1. Use the KLM website: If the app does not provide these options, check the KLM website for special assistance requests. 2. Call KLM custom... ⇲

No priority boarding for business class

Fix: 1. Check your booking details: Ensure that your ticket class is correctly identified as business class. 2. Use the KLM website: If the app d... ⇲
 
Support issue

No option to report bugs

Fix: 1. Document the issue: Keep a record of any bugs you encounter, including steps to reproduce them. 2. Use social media: Share your experienc... ⇲

Dead links in app support

Fix: 1. Search for support on the KLM website: If the app support links are dead, visit the KLM website for help. 2. Use the app's FAQ section: C... ⇲

Limited customer service availability

Fix: 1. Use the KLM website: Check the website for customer service hours and available contact methods. 2. Utilize social media: Reach out to KL... ⇲
 
Privacy issue

Mandatory marketing emails for membership

Fix: 1. Adjust email preferences: Log into your KLM account on the website and check your email preferences to opt-out of marketing emails. 2. Us... ⇲
 
Payments issue

Frequent errors in payment process

Fix: 1. Check your payment method: Ensure your payment method is valid and has sufficient funds. 2. Restart the app: Close and reopen the app to... ⇲
 
Updates issue

Inability to access certain features without updates

Fix: 1. Regularly check for updates: Go to the App Store and check for updates to ensure you have access to all features. 2. Clear app cache: Off... ⇲

Frequent app updates causing issues

Fix: 1. Disable automatic updates: Go to Settings > App Store and turn off automatic updates to control when you update the app. 2. Read update n... ⇲

Lack of investment in app development

Fix: 1. Provide feedback through social media: Share your experiences and suggestions on social media to raise awareness. 2. Use alternative apps... ⇲
 
Login issue

KLM requires constant login

Fix: 1. Enable 'Remember Me' option: If available, select this option during login to stay logged in. 2. Check your device settings: Go to Settin... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
3.7%

Neutral
1.9%

~ from our NLP analysis of 31,730 combined software ratings.

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 Private Data KLM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics