fix problems on SpaceWalker [iphone]

—— Run into issues on SpaceWalker ? Get help pending when official support gets back to you!

SpaceWalker by VITURE

Info:

company: VITURE Inc.

: https://first.viture.com/dashboard?scene=faq

: www.viture.com

Chat with our AI-based SpaceWalker Support

🛠️ Common SpaceWalker Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doesn't work for intended purpose

Fix: Check the app settings to ensure that all permissions are granted. Go to Settings > Privacy and make sure that SpaceWalker has access to nec... ⇲

Laggy and buggy UI

Fix: Clear the app cache to improve performance. Go to Settings > General > iPhone Storage, find SpaceWalker, and select 'Offload App' to clear t... ⇲

UI issue

Apps are just links to webpages

Fix: Check if there are any updates available for the SpaceWalker app that might include native app support for the services you are trying to ac... ⇲

Requires re-login every time

Fix: Make sure that you are selecting the 'Remember Me' option when logging in, if available. This can help retain your login information for fut... ⇲

Video issue

Upside down video playback

Fix: Check the orientation lock on your iPhone. Swipe down from the top-right corner to access the Control Center and ensure that the orientation... ⇲

Inconsistent video playback

Fix: Clear the app's cache and data by uninstalling and reinstalling the app. This can help resolve playback issues caused by corrupted data. O... ⇲

Compatibility issue

Inaccessible streaming services

Fix: Verify that you are connected to a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if t... ⇲

Limited functionality on tablets

Fix: Check if there are any specific settings for tablet use within the app. Some apps have different modes or settings for tablet functionality... ⇲

No trackpad support for Magic Keyboard

Fix: Check if there are any updates available for the SpaceWalker app that might include trackpad support. Go to the App Store and see if an upda... ⇲

Limited real-world use

Fix: Explore the app's features thoroughly to understand its capabilities. Sometimes, users may not be aware of all the functionalities available... ⇲

Not all advertised apps are compatible

Fix: Check the app compatibility list on the SpaceWalker website or within the app to see which apps are officially supported. This can help mana... ⇲

Crashes issue

Crashes with USB-C charger

Fix: Try using a different USB-C charger or cable to see if the issue persists. Sometimes, faulty cables can cause apps to crash when charging.... ⇲

Settings issue

No in-app IPD settings

Fix: Look for any settings related to display or viewing preferences within the app. Sometimes, these settings are not labeled as IPD but may be... ⇲

Browser issue

Browser is subpar

Fix: Consider using a different browser app on your iPhone for better performance. Safari or Chrome may provide a better browsing experience than... ⇲

Freezing issue

Freezes while watching movies

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and delete any unnecessary apps or fil... ⇲