fix problems on Happify [iphone]

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—— Run into issues on Happify? Get help pending when official support gets back to you!

Happify: for Stress & Worry
Info:
company: Happify, Inc.
: http://www.happify.com/faq/
: www.happify.com
Chat with our AI-based Happify Support
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Login issue

Login issues with CIGNA account

Fix: First, ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' featur... ⇲
 
Account issue

Inability to reset password

Fix: If you are unable to reset your password, ensure that you are checking the correct email account for the reset link. Sometimes, the email ma... ⇲

Difficulty unsubscribing from emails

Fix: To unsubscribe from emails, look for the 'Unsubscribe' link typically found at the bottom of the email. Click on it and follow the instructi... ⇲
 
UI issue

Cluttered user interface on larger phones

Fix: To manage a cluttered user interface, try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experimen... ⇲

Overwhelming initial screen with paid options

Fix: To navigate the overwhelming initial screen, focus on identifying the free features first. Take a moment to explore the layout and find the... ⇲
 
Ads issue

Frequent upselling for premium version

Fix: To minimize distractions from upselling, focus on the free content that is available. Create a list of the features you find most beneficial... ⇲
 
Support issue

Chatbot interactions are frustrating

Fix: If the chatbot is not providing satisfactory responses, try rephrasing your questions or requests. Sometimes, using simpler language or brea... ⇲

Repetitive survey questions

Fix: If you find the survey questions repetitive, try to provide varied responses based on your current feelings or experiences. This can help th... ⇲

Lack of real-time human interaction

Fix: If you miss real-time human interaction, consider supplementing your use of the app with other platforms that offer live support, such as on... ⇲
 
Payments issue

Limited free content

Fix: To make the most of the limited free content, set a schedule to explore the available resources thoroughly. Dedicate specific times each wee... ⇲

High upfront cost for subscription

Fix: If the upfront cost is a concern, consider using the free content available in the app to determine if it meets your needs before committing... ⇲
 
Compatibility issue

Technical issues with gyroscope on iPad

Fix: To troubleshoot gyroscope issues, first ensure that your iPad's software is up to date. Go to Settings > General > Software Update and insta... ⇲
 
Syncing issue

Inconsistent syncing between app and website

Fix: To improve syncing, ensure that you are logged into the same account on both the app and the website. Sometimes, logging out and back in can... ⇲
 
Customization issue

Limited personalization for emotional support

Fix: To enhance personalization, take the time to fill out any available profiles or preferences within the app. This can help the app tailor its... ⇲
 
Permissions issue

Blocking access to content after initial tasks

Fix: If access to content is blocked after initial tasks, try to complete the tasks at your own pace. Focus on finishing the initial tasks to unl... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.6%

Neutral
6.3%

Bad experience
5.1%

~ from our NLP analysis of 4,632 combined software ratings.

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 Private Data Happify collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Happify Plus: $14.99 Get unlimited access to all of our activities and games, plus fully customized tracks tailored to your goals
  2. Happify Plus: $139.99 Get unlimited access to all of our activities and games, plus fully customized tracks tailored to your goals
  3. Happify Plus: $49.99 Get unlimited access to all of our activities and games, plus fully customized tracks tailored to your goals
  4. Happify Plus: $449.99 Get unlimited access to all of our activities and games, plus fully customized tracks tailored to your goals
  5. Happify Coaching Plus: $9.99 Happify Coaching Plus