fix problems on LumoGo [iphone]

—— Run into issues on LumoGo? Get help pending when official support gets back to you!

LumoGo

Info:

company: Lumo

: https://lumo.co.uk/help/contact-us

: lumo.co.uk

Chat with our AI-based LumoGo Support

🛠️ Common LumoGo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LumoGo freezes while watching stream

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find LumoGo, and tap on it. If there's an option to 'Offload App', do that to... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If LumoGo allows for downloading specific content, look for a download option next to the media you wan... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for LumoGo. Developers often release updates to fix bugs that cau... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if LumoGo has a help or FAQ section within the app. This can provide immediate answers to common iss... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > LumoGo and ensure that notifications are enabled. Adjust the settings to yo... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the LumoGo website or App Store page to confirm the minimum iOS version required. Ensure your device mee... ⇲

UI issue

cluttered user interface

Fix: 1. Explore settings for layout options: Check if LumoGo has any settings that allow you to customize the layout or hide certain features. Th... ⇲

Customization issue

lack of customization options

Fix: 1. Explore all settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have misse... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for LumoGo to reduce battery usage. 2. Lowe... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.9%

Bad experience

20.7%

Neutral

3.4%

~ from our NLP analysis of 87 combined software ratings.

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Private Data LumoGo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Search History
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics