fix problems on Challenges [iphone]

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—— Run into issues on Challenges? Get help pending when official support gets back to you!

Challenges - Compete, Get Fit
Info:
company: FitNow
: https://challengesapp.loseit.com/hc/en-us
: challenges.app
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Customization issue

Inability to adjust daily calorie goals

Fix: 1. Check app settings: Navigate to the settings or profile section of the app to see if there is an option to adjust calorie goals. If not,... ⇲

Limited team size of four

Fix: 1. Create multiple teams: If you have more participants, consider creating additional teams to accommodate everyone. This way, you can still... ⇲

No admin features for challenge management

Fix: 1. Designate a team leader: Choose one person to manage the challenge and communicate rules and updates to the team members manually. OR... ⇲

No option to distinguish between individual and group challenges

Fix: 1. Create separate challenges: If you are managing multiple challenges, create distinct ones for individual and group activities and communi... ⇲
 
Syncing issue

Syncing issues with Apple Health

Fix: 1. Check permissions: Go to Settings > Privacy > Health on your iPhone and ensure the app has permission to read and write data from Apple H... ⇲
 
Bugs issue

Inconsistent point tracking

Fix: 1. Review activity logs: Check your activity logs within the app to ensure all activities are being recorded correctly. If discrepancies exi... ⇲

Challenges does not reflect accurate activity data

Fix: 1. Check device settings: Ensure that your iPhone's motion and fitness tracking settings are enabled. Go to Settings > Privacy > Motion & Fi... ⇲

Points reduction without reason

Fix: 1. Review activity logs: Check your activity logs to see if any activities were not recorded or if there were any discrepancies that could e... ⇲
 
Messages issue

Lack of team chat feature

Fix: 1. Use external messaging apps: Create a group chat on platforms like WhatsApp, Slack, or Discord to communicate with your team members. O... ⇲
 
Gameplay issue

Difficulty in earning move points

Fix: 1. Review activity criteria: Check the app's guidelines on how points are earned to ensure you are meeting the necessary criteria for earnin... ⇲
 
Compatibility issue

No support for iPad

Fix: 1. Use the iPhone app on iPad: Download the iPhone version of the app on your iPad. It may not be optimized for iPad, but it can still funct... ⇲
 
Glitches issue

Glitchy verified food options

Fix: 1. Refresh the food database: Try closing and reopening the app to refresh the food options. This may resolve temporary glitches. OR 2. R... ⇲

Endless error pop-up cycle during team creation

Fix: 1. Restart the app: Close the app completely and reopen it to see if the error persists during team creation. OR 2. Clear app data: Go to... ⇲
 
Settings issue

No configuration for workout intensity

Fix: 1. Use a general intensity scale: If the app does not allow for specific configurations, use a general scale (low, medium, high) to categori... ⇲
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 what users are saying
Good experience
93.0%

Bad experience
4.6%

Neutral
2.4%

~ from our NLP analysis of 5,668 combined software ratings.

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 Private Data Challenges collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics