fix problems on UrbanSitter [iphone]

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—— Run into issues on UrbanSitter? Get help pending when official support gets back to you!

UrbanSitter: Local Caregiver
Info:
company: UrbanSitter, Inc.
: https://support.urbansitter.com/
: www.urbansitter.com
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Payments issue

Non-refundable charges

Fix: Before making any payments, carefully read the terms and conditions regarding refunds. If you are unsure about a charge, consider reaching o... ⇲
 
Support issue

Lack of timely customer support

Fix: Utilize the app's FAQ or help section to find answers to common questions. This can often provide immediate solutions without needing to wai... ⇲
 
UI issue

Difficulty in posting jobs on mobile app

Fix: Ensure that you have the latest version of the app installed, as updates often fix bugs and improve functionality. Check the App Store for a... ⇲

Clunky web app experience

Fix: Clear your browser cache and cookies, as this can improve the performance of web applications. To do this, go to your browser settings, find... ⇲

Confusing applicant count display

Fix: If the applicant count is unclear, try refreshing the page or logging out and back into the app. This can sometimes resolve display issues a... ⇲
 
Privacy issue

Inability to block specific families or sitters

Fix: Check the app settings to see if there is an option to manage your connections or block users. If this feature is not available, consider ad... ⇲

Hidden profiles for cancellations

Fix: Regularly check your notifications or messages for updates on cancellations. If you notice a pattern, consider adjusting your search criteri... ⇲
 
Messages issue

Slow communication from parents

Fix: Set clear expectations in your profile about your preferred communication methods and response times. This can help parents understand how t... ⇲
 
Customization issue

No option for pay range in job listings

Fix: When posting a job, clearly state your desired pay range in the job description. This can help attract applicants who are comfortable with y... ⇲
 
Notifications issue

Excessive email notifications for declined requests

Fix: Adjust your notification settings within the app to reduce the frequency of email alerts. Look for options to customize which notifications... ⇲

Poor notification system for sitters

Fix: Check your app notification settings to ensure that notifications are enabled. Sometimes, notifications can be turned off accidentally durin... ⇲
 
Search issue

Limited filtering options for distance

Fix: If the app allows, manually enter your preferred distance in the search criteria. This can help you find sitters or families that are closer... ⇲
 
Syncing issue

Inconsistent availability status of sitters

Fix: When searching for sitters, always check their profiles for the most recent updates on availability. Some sitters may not update their statu... ⇲
 
Updates issue

No trial period for new users

Fix: To evaluate the app, consider using it for a short period and set a personal deadline to decide if it meets your needs. This can help you ga... ⇲
 
Account issue

Account suspension for missed communications

Fix: To avoid account suspension, set reminders for yourself to respond to messages promptly. This can help you stay on top of communications and... ⇲
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 what users are saying
Good experience
95.6%

Bad experience
2.6%

Neutral
1.8%

~ from our NLP analysis of 14,157 combined software ratings.

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 Private Data UrbanSitter collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info