fix problems on ZINIO [iphone]

—— Run into issues on ZINIO? Get help pending when official support gets back to you!

ZINIO - Magazine Newsstand

Info:

company: Zinio LLC

: https://support.zinio.com/hc/

: www.zinio.com

Chat with our AI-based ZINIO Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during use

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... »»

Slow download speeds

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... »»

Settings issue

Inability to delete magazines

Fix: 1. Open the ZINIO app and go to your library. Tap on the magazine you want to delete. 2. Look for an option like 'Remove' or 'Delete' (this... »»

UI issue

Poor quality of print/type

Fix: 1. Check your display settings: Go to Settings > Display & Brightness and ensure that your display settings are optimized for reading (e.g.,... »»

Navigation issues between portrait and landscape

Fix: 1. Lock orientation: If the app struggles with orientation changes, consider locking your device in either portrait or landscape mode. Swipe... »»

Downloads issue

Frequent need to re-download content

Fix: 1. Check your storage: Go to Settings > General > iPhone Storage and ensure you have enough space available. If storage is low, consider del... »»

Limited offline access to previously accessed issues

Fix: 1. Download issues for offline reading: Open the magazine you want to read offline, and look for a download option (usually represented by a... »»

Account issue

Cumbersome account management

Fix: 1. Use the app's settings: Navigate to the settings or account section within the app to manage your account details. Look for options to up... »»

Difficulty in logging out of devices

Fix: 1. Navigate to account settings: Open the app, go to settings, and look for an option to log out. This is usually found under account manage... »»

Inability to view account information in the app

Fix: 1. Navigate to account settings: Open the app and go to the settings or account section to see if your account information is accessible the... »»

Customization issue

Lack of customization options

Fix: 1. Explore app settings: Go to the settings menu within the app to see if there are any available customization options for reading preferen... »»

Updates issue

Inconsistent updates of new issues

Fix: 1. Check for updates: Regularly check the app for updates by going to the App Store and tapping on your profile icon to see if ZINIO has new... »»

Issues with PDF feature after updates

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may fix bugs related to the PDF feature. 2. Restart the app:... »»

Ads issue

Unwanted ads upon opening the app

Fix: 1. Check for ad settings: Look in the app settings to see if there is an option to limit or disable ads. Some apps offer premium subscriptio... »»

Support issue

Limited support for borrowed magazines

Fix: 1. Check borrowing policies: Review the app's help section or FAQs to understand the limitations regarding borrowed magazines and how to acc... »»

Network issue

External links redirecting to unavailable websites

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when clicking on external links. 2. Copy and paste the link:... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

5.5%

Neutral

2.2%

~ from our NLP analysis of 15,031 combined software ratings.

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Private Data ZINIO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Zinio Digital Issue: $4.99 Zinio Digital Issue
Zinio Digital Issue : $3.99 Zinio Digital Issue
Zinio Digital Issue: $5.99 Zinio Digital Issue
Zinio Digital Issue: $2.99 Zinio Digital Issue
Zinio Digital Issue: $6.99 Zinio Digital Issue
Zinio Digital Issue: $5.99 Entitles you to a digital issue - Tier 6
Zinio Digital Single Issue : $1.99 Zinio Digital Single Issue
Zinio Digital Issue: $4.99 Entitles you to a digital issue - Tier 5
Zinio Digital Issue: $3.99 Entitles you to a digital issue - Tier 4
Zinio Digital Issue: $2.99 Entitles you to a digital issue - Tier 3