fix problems on Clio [iphone]

—— Run into issues on Clio ? Get help pending when official support gets back to you!

Clio for Clients

Info:

company: Themis Solutions Inc.

: https://help.clio.com

: www.clio.com

Chat with our AI-based Clio Support

🛠️ Common Clio Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clio prompts for email to receive sign-in link

Fix: Ensure that you are entering a valid email address that is associated with your Clio account. If you are unsure, check your account settings... ⇲

Email link redirects to web interface

Fix: This is a standard behavior for security reasons. To streamline your experience, bookmark the web interface on your mobile browser for quick... ⇲

Uploads issue

Uploading pictures and documents is difficult

Fix: Try using the 'Upload' feature directly from the app. Ensure that you have granted the app permission to access your photos and files in you... ⇲

Messages issue

Messages do not display properly

Fix: Check for any updates to the app in the App Store. Developers often release updates to fix bugs and improve functionality. OR Try clearin... ⇲

Compatibility issue

Clio requires constant computer access

Fix: If you need to access documents or messages frequently, consider syncing your files to a cloud service that can be accessed from both your c... ⇲

Requires email to be set up on the same device

Fix: If you have multiple devices, ensure that you are logged into the same email account on the device you are using to access the app. OR As... ⇲

Limited functionality without immediate email access

Fix: Consider setting up a secondary email account that you can access from your mobile device, ensuring you have a backup for verification and s... ⇲

Registration issue

Email verification fails frequently

Fix: Double-check that you are entering the correct email address and that your internet connection is stable. A weak connection can cause verifi... ⇲

No alternative verification method available

Fix: If you have access to a different email account, consider using that for verification to bypass issues with your primary email. OR Keep a... ⇲

UI issue

Clio is not formatted for mobile use

Fix: Adjust your device's display settings to see if changing the text size or display zoom helps with the app's usability. OR Consider using... ⇲

Freezing issue

Clio freezes or twitches

Fix: Close any other applications running in the background to free up memory and resources on your device, which may help the app run more smoot... ⇲