—— Run into issues on Pump With Elvie? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your iPhone's Bluetooth is turned on and that the Elvie pump is charged. 2. Restart both your iPhone and the Elvie pump to re... ⇲
Fix: 1. Ensure that the pump is positioned correctly on your breast, as improper positioning can lead to inaccurate readings. 2. Check the settin... ⇲
Fix: 1. Before starting a pumping session, ensure that you have a stable internet connection. 2. Avoid switching between apps during a session, a... ⇲
Fix: 1. After each session, manually verify and save the amount collected to ensure it is recorded accurately. 2. If the app fails to save, try r... ⇲
Fix: 1. Ensure that you are entering the correct email and password. If you’ve forgotten your password, use the 'Forgot Password' feature to rese... ⇲
Fix: 1. Check your app settings to see if there is an option for session timeouts or automatic sign-outs. Adjust these settings if possible. 2. E... ⇲
Fix: 1. Check the app settings to see if there is an option to enable manual data entry. If not, consider keeping a separate log of your pumping... ⇲
Fix: 1. Use the notes feature on your iPhone to manually track your pumping history, including dates, amounts, and any other relevant notes. 2. R... ⇲
Fix: 1. Familiarize yourself with the new layout by exploring each section of the app. 2. Look for a tutorial or help section within the app that... ⇲
Fix: 1. Spend some time exploring the app's features and settings to become more familiar with the controls. 2. Look for a user guide or FAQ sect... ⇲
Fix: 1. Use one pump at a time and log the data for each session separately. 2. Keep a manual record of the amounts collected from each pump to t... ⇲
Fix: 1. Before starting a session, ensure that you are in a comfortable position and have the pump ready. Adjust the suction power immediately af... ⇲
Fix: 1. Use the existing settings to find a pattern that works best for you, and stick to it for consistency. 2. Keep a manual record of your pre... ⇲
Fix: 1. Review the update notes to understand the new features and see if any can be beneficial to you. 2. If the new features are not useful, fo... ⇲
Fix: 1. Ensure that your app is updated to the latest version, as updates often fix bugs related to session failures. 2. Before starting a sessio... ⇲
Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the app to crash. 2. Ensure that your iPhone has enough storage s... ⇲