fix problems on Invisalign Practice App [iphone]

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—— Run into issues on Invisalign Practice App? Get help pending when official support gets back to you!

Invisalign Practice App
Info:
company: Align Technology, Inc.
: https://aligntech.com/contacts
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Syncing issue

Patient pictures not syncing with website

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the syncing issue.... ⇲
 
Uploads issue

Trouble uploading photos

Fix: Check the file size and format of the photos you are trying to upload. Ensure they meet the app's requirements. If they are too large, try c... ⇲

Trouble exporting photos

Fix: Make sure you have the latest version of the app installed. Go to the App Store, search for the Invisalign Practice App, and update if neces... ⇲

Cannot submit photos

Fix: Check if there are any restrictions on the photo size or format. Ensure that the photos meet the app's requirements before submission. OR... ⇲
 
Compatibility issue

No Dropbox support

Fix: Use an alternative cloud storage service that is supported by the app, such as Google Drive or iCloud, to store your photos. OR Manually... ⇲
 
Storage issue

Cannot access old patient photos

Fix: Check if there is an archive or history section within the app where old patient photos might be stored. Sometimes, they are not immediately... ⇲
 
Notifications issue

Missing notifications

Fix: Check the notification settings on your iPhone. Go to Settings > Notifications > Invisalign Practice App and ensure that notifications are e... ⇲
 
Settings issue

Missing patient categories

Fix: Look for a filter or sorting option within the app that may allow you to view different patient categories. Sometimes, they are hidden under... ⇲
 
Login issue

Login issues on Android

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Crashes issue

Invisalign Practice App is non-functional

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it completel... ⇲
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 what users are saying
Good experience
98.8%

Neutral
0.8%

Bad experience
0.4%

~ from our NLP analysis of 4,859 combined software ratings.

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 Private Data Invisalign Practice App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics