fix problems on Skycargoltd [iphone]

—— Run into issues on Skycargoltd? Get help pending when official support gets back to you!

Skycargoltd

Info:

company: 安宏货运代理有限公司

: http://www.skycargoltd.com

: www.skycargoltd.com

Chat with our AI-based Skycargoltd Support

🛠️ Common Skycargoltd Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Login issues with password recovery

Fix: 1. Open the Skycargoltd app and navigate to the login screen. 2. Click on 'Forgot Password?' and enter your registered email address. 3. Che... ⇲

Goods stuck in clearance for extended periods

Fix: 1. Check the app for any notifications or messages regarding your shipment status. 2. If there are no updates, contact the shipping carrier... ⇲

Payments issue

High exchange rates compared to market rates

Fix: 1. Before making a transaction, research current market exchange rates using a reliable financial news website or currency converter app. 2.... ⇲

Delayed money reflection from transfers

Fix: 1. Check the transaction history in the app to confirm that the transfer was initiated successfully. 2. If the transfer is still pending, wa... ⇲

High shipping fees

Fix: 1. Compare shipping options within the app to see if there are alternative methods that are more cost-effective. 2. Consider consolidating s... ⇲

High clearance fees

Fix: 1. Research the customs regulations for your destination to understand the fees involved. 2. If possible, consider using a different shippin... ⇲

Settings issue

Default location for deliveries not respected

Fix: 1. Open the Skycargoltd app and go to your account settings. 2. Check your default delivery address and ensure it is set correctly. 3. If yo... ⇲

Support issue

Poor customer service response times

Fix: 1. Use the in-app chat feature or customer support section to submit your query. 2. Be clear and concise in your message to help expedite th... ⇲

Bugs issue

Extra weight added to shipments

Fix: 1. Before shipping, weigh your package using a reliable scale to ensure the weight matches what you input in the app. 2. If you notice discr... ⇲

Packages lost in transit

Fix: 1. Use the tracking number provided to check the status of your package on the carrier's website. 2. If the package is marked as delivered b... ⇲

Balance not displaying correctly

Fix: 1. Refresh the app by pulling down on the screen to update your balance. 2. Log out of your account and log back in to see if the balance up... ⇲

Network issue

Skycargoltd shows network connection errors

Fix: 1. Check your internet connection by trying to load a different app or website. 2. If your connection is unstable, try resetting your router... ⇲

Account issue

Inability to access account

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the password recovery option. 2. If y... ⇲

Difficulty receiving OTP

Fix: 1. Ensure that your phone number is entered correctly in your account settings. 2. Check your phone’s signal strength and ensure you are in... ⇲

Slow issue

Slow processing times for shipments

Fix: 1. Check the app for any updates or notifications regarding processing times. 2. Ensure that all required documentation is submitted correct... ⇲