fix problems on Horicon Bank [iphone]

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—— Run into issues on Horicon Bank? Get help pending when official support gets back to you!

Horicon Bank
Info:
company: Horicon State Bank
: https://www.horiconbank.com/contact-us.html
: www.horiconbank.com
Chat with our AI-based Horicon Bank Support
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Security issue

Requires constant password changes

Fix: 1. Use a password manager: Consider using a password manager app to generate and store complex passwords securely. This can help you manage... ⇲
 
Account issue

Locks users out of accounts

Fix: 1. Reset your password: If you are locked out, use the 'Forgot Password' option on the login screen to reset your password. Follow the promp... ⇲
 
Payments issue

Does not show pending transactions

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This can sometimes prompt the app to update and show pending tran... ⇲
 
Freezing issue

Horicon Bank stops responding during mobile deposit

Fix: 1. Ensure good lighting: When taking pictures for mobile deposit, ensure that the area is well-lit and that the check is flat and free of sh... ⇲

Frozen on main screen

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom) to see all open apps. Swipe up on the Horicon Bank app to... ⇲
 
Updates issue

Does not open after updates

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues with apps not opening after an update. Press and hold the power butto... ⇲
 
Slow issue

Slow performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps... ⇲
 
Syncing issue

Does not update balance over weekends

Fix: 1. Manually refresh: Pull down on the balance screen to refresh the data. This can sometimes prompt the app to update the balance. 2. Check... ⇲
 
UI issue

Graphic display issues

Fix: 1. Check for updates: Ensure that both the app and your iPhone's iOS are updated to the latest versions. Go to the App Store for app updates... ⇲
 
Network issue

Times out constantly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
 
Bugs issue

Virtually useless

Fix: 1. Identify specific issues: Take note of the specific problems you are facing with the app and try to address them one by one using the sol... ⇲
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 what users are saying
Good experience
94.8%

Neutral
3.2%

Bad experience
1.9%

~ from our NLP analysis of 1,390 combined software ratings.

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 Private Data Horicon Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics