fix problems on ESchoolPLUS Admin [iphone]

—— Run into issues on ESchoolPLUS Admin ? Get help pending when official support gets back to you!

eSchoolPLUS Admin Mobile App

Info:

company: PowerSchool Group LLC

: https://www.powerschool.com/solutions/student-information-system-sis/eschoolplus-student-information-system/

: www.powerschool.com

Chat with our AI-based eSchoolPLUS Admin Support

🛠️ Common eSchoolPLUS Admin Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing teacher features

Fix: Check for any available updates for the eSchoolPLUS Admin Mobile App in the App Store. Sometimes, missing features are included in newer ver... ⇲

Login errors

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' option to res... ⇲

Crashes issue

eSchoolPLUS Admin crashes frequently

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to... ⇲

eSchoolPLUS Admin not opening

Fix: Force close the app and restart it. If that doesn't work, try restarting your iPhone by holding down the power button and sliding to power o... ⇲

UI issue

White font on white background

Fix: Change the app's theme or color settings if available. Open the app, go to settings, and look for display options to switch to a darker them... ⇲

No photos viewable

Fix: Check the app's permissions to ensure it has access to your photos. Go to Settings > Privacy > Photos and make sure eSchoolPLUS is allowed t... ⇲

Compatibility issue

Inaccessible for certain users

Fix: Check the app's accessibility settings. Go to Settings > Accessibility on your iPhone and explore options like VoiceOver or Zoom to assist u... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are running the same version of the app. Check for updates in the App Store on each device and install any available... ⇲

Features issue

Transportation information not available

Fix: Verify that transportation settings are enabled in the app. Go to the settings menu and look for transportation options to ensure they are a... ⇲

Absence information not accessible

Fix: Check if absence information is available in the settings or under a specific tab in the app. Sometimes, it may be located in a different se... ⇲

No class period visibility

Fix: Check the app settings to ensure that class periods are enabled. Look for a section related to class schedules or periods in the settings me... ⇲

Syncing issue

New students not showing up

Fix: Refresh the app data by logging out and logging back in. This can help sync the latest information. Go to settings, log out, and then log ba... ⇲

Loading issue

Loading screen spins indefinitely

Fix: Force close the app and restart it. This can help clear any temporary glitches causing the loading issue. OR Check your internet connecti... ⇲

Security issue

No Face ID option

Fix: Check the app settings to see if there is an option to enable Face ID. Open the app, go to settings, and look for security options. OR If... ⇲

Passkey confusion

Fix: Ensure that you are using the correct passkey associated with your account. If you are unsure, reset your password to receive a new passkey.... ⇲

Updates issue

Unusable after updates

Fix: If the app becomes unusable after an update, try force closing the app and restarting your device. This can help clear any temporary issues.... ⇲