fix problems on Mezeh [iphone]

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—— Run into issues on Mezeh? Get help pending when official support gets back to you!

mezeh
Info:
company: mezeh.inc
: https://mezeh.com/talk-to-us-10/
: mezeh.com
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Customization issue

Cannot reorder favorites

Fix: Create a list of your favorite items outside the app, such as in a notes app, so you can quickly reference them when ordering. OR Try log... ⇲

No option to request additional sauces

Fix: Look for a comments or special instructions section during checkout where you can specify your sauce preferences. OR Keep a note of your... ⇲

No option for extra toppings

Fix: Look for a comments or special instructions section during checkout where you can specify your topping preferences. OR If the app does no... ⇲

Cannot enter special instructions

Fix: Check if there is a comments section during the checkout process where you can add special instructions. OR If this feature is not availa... ⇲

Inability to change saved favorites location

Fix: Try logging out and back into your account to see if this refreshes the favorites feature and allows changes. OR If the app does not allo... ⇲

mezeh does not allow changes to saved orders

Fix: Try logging out and back into your account to see if this refreshes the saved orders feature. OR If changes are not allowed, consider cre... ⇲
 
UI issue

No easy start order button

Fix: Look for a 'Home' or 'Menu' button that may lead you to the ordering section more quickly. Bookmark this page if possible for easier access... ⇲

mezeh does not differentiate between wrap and bowl

Fix: When ordering, look for any notes or descriptions that clarify the options. If not available, consider reaching out to customer service for... ⇲

Missing items from the menu

Fix: Check for any app updates that might include new menu items. Sometimes, items are temporarily unavailable due to stock issues. OR If you... ⇲

mezeh is not user-friendly after update

Fix: Explore the app's new features and layout to get accustomed to the changes. Sometimes, updates can take time to get used to. OR Look for... ⇲

No photos for toppings in the app

Fix: Look for a menu or description section that may provide details about the toppings available. OR Consider searching online for images of... ⇲
 
Payments issue

Payment options are limited

Fix: Check the app settings to see if there are any options to add or update payment methods. Sometimes, payment options can be added in the acco... ⇲

No Apple Pay or PayPal

Fix: Use a credit or debit card for transactions as a workaround until the app updates its payment options. OR Check if there are any updates... ⇲

Order cancellation issues

Fix: If you need to cancel an order, try doing it as soon as possible through the app's order history or support section. OR Keep a record of... ⇲
 
Registration issue

Sign up process is broken

Fix: Try signing up using a different email address or device to see if the issue persists. Sometimes, the problem may be device-specific. OR... ⇲
 
Bugs issue

Promos and coupons do not work

Fix: Double-check the expiration date and terms of the promo or coupon to ensure it is still valid. OR Try entering the promo code manually in... ⇲

No way to scan receipts for rewards

Fix: Keep your receipts and manually enter the information into the rewards section of the app if available. OR Contact customer support throu... ⇲

Old food quality for online orders

Fix: When ordering, specify any preferences for freshness or preparation in the special instructions section if available. OR Consider visitin... ⇲

Missing birthday coupon functionality

Fix: Check your account settings to ensure your birthday is entered correctly, as this may affect coupon eligibility. OR Keep an eye on the ap... ⇲

Order not ready on time

Fix: When placing an order, allow for extra time in your pickup time to account for potential delays. OR If your order is late, consider calli... ⇲
 
Network issue

Constant server failures

Fix: Check your internet connection to ensure it is stable. If the app is still failing, try using it during off-peak hours when server load may... ⇲
 
Login issue

mezeh does not keep users logged in

Fix: Check the app settings for an option to stay logged in or remember your login details. Enable this feature if available. OR If the app co... ⇲
 
Crashes issue

mezeh crashes when placing orders

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and crashes. OR If the app continues to crash, try unins... ⇲
 
Syncing issue

No link between emails and app for offers

Fix: Check your account settings to ensure the email address linked to the app matches the one used for offers. OR If there is a discrepancy,... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.9%

Bad experience
7.6%

Neutral
2.5%

~ from our NLP analysis of 773 combined software ratings.

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 Private Data mezeh collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics