fix problems on Welldoc [iphone]

—— Run into issues on Welldoc? Get help pending when official support gets back to you!

Welldoc

Info:

company: WellDoc, Inc.

: https://www.mywelldoc.com/SMITPortal/Guest/Login.htm

: www.welldoc.com

Chat with our AI-based Welldoc Support

🛠️ Common Welldoc Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not sync with Contour Next glucose meter

Fix: Ensure that your Contour Next glucose meter is updated to the latest firmware. Check the manufacturer's website for any available updates an... ⇲

Requires selection of a health condition to sign up

Fix: If you are uncomfortable selecting a health condition, consider selecting a general or common condition that applies to many users, such as... ⇲

Crashes issue

Welldoc stopped working

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the Welldoc app to... ⇲

Network issue

Bluetooth connectivity issues

Fix: Make sure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and ensuring the toggle is on. If it is on, try toggling... ⇲

Installation issue

Does not open after reinstallation

Fix: After reinstalling the app, ensure that you have granted all necessary permissions. Go to Settings > Privacy > Health and check if Welldoc h... ⇲

Syncing issue

Unreliable syncing

Fix: Check your internet connection. Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. If the connection is weak, try m... ⇲

Bugs issue

Wastes time

Fix: To save time, familiarize yourself with the app's features and shortcuts. Spend some time exploring the app to understand how to navigate it... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

52.4%

Bad experience

42.9%

Neutral

4.8%

~ from our NLP analysis of 21 combined software ratings.

Switch to these Alternatives:

TempoSmart

Blue Cross of Idaho

HealthBridge: Connect & Share

BSW Virtual

Better Therapeutics

Baylor Heart Center

Minuteful ‑ Kidney Test

MyFreeStyle

PursueCare RESET®

Undermyfork: Diabetes App

Private Data Welldoc collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location