fix problems on 大麦 [iphone]

—— Run into issues on 大麦? Get help pending when official support gets back to you!

大麦 - 演出、体育购票平台

Info:

company: Beijing Damai Cultural Media Development Co., Ltd.

: http://mobile.damai.cn

: mobile.damai.cn

Chat with our AI-based 大麦 Support

🛠️ Common 大麦 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

大麦 delays ticket selection process

Fix: 1. Clear the app cache: Go to your iPhone Settings > Scroll down to the 大麦 app > Tap on 'Clear Cache' if available. This can help improve... ⇲

Random seat assignment without notice

Fix: 1. Review the seating options: Before confirming your purchase, carefully check the seating map provided during the ticket selection process... ⇲

Support issue

Poor customer service

Fix: 1. Use in-app support: Check if the 大麦 app has a customer support or help section. Often, apps have FAQs or chat support that can provide... ⇲

Lack of professionalism among staff

Fix: 1. Provide feedback: Use the app's feedback feature to report your experience. This can help improve staff training and professionalism. 2.... ⇲

Compatibility issue

大麦 does not support Apple Wallet

Fix: 1. Check for updates: Ensure that you have the latest version of the 大麦 app, as support for Apple Wallet may be added in future updates. 2... ⇲

Crashes issue

Website crashes during ticket purchase

Fix: 1. Clear browser cache: If you're using Safari or another browser, clear the cache and cookies. Go to Settings > Safari > Clear History and... ⇲

Settings issue

Limited ticket availability for general users

Fix: 1. Set alerts: Use the app or website to set alerts for specific events. This way, you can be notified as soon as tickets become available.... ⇲

Payments issue

High prices due to scalping

Fix: 1. Buy early: Purchase tickets as soon as they are available to avoid inflated prices from scalpers. 2. Use official channels: Always buy ti... ⇲

Unreasonable refund policies

Fix: 1. Review the refund policy: Before purchasing, read the refund policy carefully to understand the terms. This can help you make informed de... ⇲

Monopolistic practices in ticket sales

Fix: 1. Explore alternatives: Research and use other ticketing platforms for events to avoid monopolistic practices. 2. Stay informed: Follow ind... ⇲

Notifications issue

Excessive push notifications

Fix: 1. Adjust notification settings: Go to your iPhone Settings > Notifications > 大麦 and customize the notification settings to reduce the fre... ⇲

UI issue

Long app name causing display issues

Fix: 1. Rename the app: Long app names can be shortened by renaming the app on your home screen. Press and hold the 大麦 app icon, select 'Rename... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

59.5%

Good experience

37.9%

Neutral

2.6%

~ from our NLP analysis of 306 combined software ratings.

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Private Data 大麦 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Contacts
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics