—— Run into issues on 교보문고 전자도서관? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check available space. If storage is low, delet... ⇲
Fix: 1. Check your internet connection. Ensure you are connected to Wi-Fi or cellular data. You can test this by opening a web browser and visiti... ⇲
Fix: 1. Ensure the download completed successfully. Check the download status in the app. If it’s incomplete, try downloading the book again. 2.... ⇲
Fix: 1. Restart the app to refresh its state. 2. Check if the downloaded books are stored in the correct location within the app. 3. Ensure the a... ⇲
Fix: 1. Check if you have the correct library permissions or memberships. 2. Ensure your app is updated to the latest version in the App Store. 3... ⇲
Fix: 1. Try rotating your device to landscape mode. Sometimes, the interface adjusts and may reveal the back button. 2. Tap the screen to see if... ⇲
Fix: 1. Check your iPhone's display settings. Go to Settings > Display & Brightness and ensure the display settings are set to standard. 2. Resta... ⇲
Fix: 1. Check the app settings for any options related to page turning effects. 2. Restart the app to see if it refreshes the effects. 3. Ensure... ⇲
Fix: 1. Check if the app is updated to the latest version. Go to the App Store and update if necessary. 2. Restart the app to clear any temporary... ⇲
Fix: 1. Restart your iPhone. This can resolve many app launch issues. 2. Check for any additional updates in the App Store. Sometimes, a subseque... ⇲
Fix: 1. Look for a 'Skip' or 'Close' option on the introduction screen. 2. If there’s no option, try tapping the screen or swiping to see if it a... ⇲
Fix: 1. Check the app settings for any options related to reading progress or display settings. 2. If no option exists, consider providing feedba... ⇲
Fix: 1. Check if the app has any settings related to text selection or sharing. 2. Try selecting text and then long-pressing to see if any hidden... ⇲
Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. 2. Restart your router if on Wi-Fi. 3. Try switchi... ⇲
Fix: 1. Check the app settings for any options related to session timeouts or inactivity. Adjust these settings if available. 2. Ensure your iPho... ⇲
Fix: 1. Ensure you are connected to a stable internet connection. 2. Manually refresh the library by pulling down on the library screen to force... ⇲
Fix: 1. Restart the app to see if it resolves the issue. 2. Check your internet connection to ensure it is stable. 3. Update the app to the lates... ⇲
Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure your iPhone's iOS is up to date by going to Settings > General > Software... ⇲
Fix: 1. Ensure your app is updated to the latest version in the App Store. 2. Restart the app to refresh its state. 3. Check your internet connec... ⇲
Fix: 1. Check your internet connection to ensure it is stable. 2. Ensure your app is updated to the latest version in the App Store. 3. Restart y... ⇲