fix problems on E-Rewards [iphone]

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—— Run into issues on E-Rewards? Get help pending when official support gets back to you!

e-Rewards - Paid Surveys
Info:
company: Dynata, LLC
: https://www.e-rewards.com/help
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Glitches issue

Rewards redemption process is glitchy

Fix: 1. **Check Internet Connection**: Ensure you have a stable internet connection when attempting to redeem rewards. A weak connection can caus... ⇲
 
Bugs issue

Limited survey availability

Fix: 1. **Check Notifications**: Enable notifications for the app to receive alerts about new surveys as they become available. 2. **Participate... ⇲

Points earned do not reflect actual value of rewards

Fix: 1. **Review Points System**: Familiarize yourself with the points system in the app. Check the FAQ section for details on how points are cal... ⇲

Surveys take longer than advertised

Fix: 1. **Set a Timer**: Use a timer to track how long you spend on surveys. This can help you manage your time better and set realistic expectat... ⇲

Technical issues with specific survey formats

Fix: 1. **Try Different Devices**: If possible, try completing surveys on a different device (like a tablet or computer) to see if the issue pers... ⇲

Misleading information about survey values

Fix: 1. **Verify Before Starting**: Before starting a survey, check the points offered and compare them with similar surveys to gauge their value... ⇲

Gift cards may not work as intended

Fix: 1. **Check Activation**: Ensure that the gift card is activated and has not expired. Contact the retailer if you suspect an issue. 2. **Use... ⇲
 
Account issue

Account suspensions without clear reasons

Fix: 1. **Review Terms of Service**: Familiarize yourself with the app's terms of service to ensure compliance. 2. **Check Email for Notificatio... ⇲

Multiple accounts flagged incorrectly

Fix: 1. **Review Account Guidelines**: Ensure you are following the app's guidelines regarding account creation and usage. 2. **Consolidate Acco... ⇲
 
Support issue

Inconsistent customer support response times

Fix: 1. **Use In-App Support**: Utilize the in-app support feature for quicker responses. Provide detailed information about your issue to expedi... ⇲
 
Installation issue

e-Rewards requires frequent reinstallation

Fix: 1. **Free Up Storage Space**: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary... ⇲
 
UI issue

User interface is not user-friendly

Fix: 1. **Explore the App**: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. **Use Help Sect... ⇲
 
Settings issue

Rewards can only be redeemed every 30 days

Fix: 1. **Plan Ahead**: Keep track of when you can redeem rewards and plan your survey participation accordingly to maximize your points before t... ⇲
 
Freezing issue

Inability to refresh or recover from freezes

Fix: 1. **Force Close the App**: If the app freezes, double-click the home button (or swipe up from the bottom on newer models) to view open apps... ⇲
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 what users are saying
Bad experience
80.3%

Good experience
12.9%

Neutral
6.8%

~ from our NLP analysis of 147 combined software ratings.

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 Private Data e-Rewards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics