fix problems on Surterra Wellness Loyalty [iphone]

—— Run into issues on Surterra Wellness Loyalty? Get help pending when official support gets back to you!

Surterra Wellness Loyalty

Info:

company: Parallel Florida, LLC

: https://www.surterra.com/

: www.surterra.com

Chat with our AI-based Surterra Wellness Loyalty Support

🛠️ Common Surterra Wellness Loyalty Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Surterra Wellness Loyalty is difficult to log into

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Surterra Wellness Loyalty crashes frequently

Fix: Try closing the app completely and reopening it. On an iPhone, swipe up from the bottom of the screen (or double-click the Home button) to s... ⇲

Battery issue

Surterra Wellness Loyalty drains battery when not in use

Fix: Check the app's background activity. Go to Settings > General > Background App Refresh and turn it off for the Surterra app to prevent it fr... ⇲

Syncing issue

Surterra Wellness Loyalty does not link rewards points

Fix: Ensure that you are logged into the correct account associated with your rewards points. If you have multiple accounts, try logging into eac... ⇲

Surterra Wellness Loyalty does not retain items in shopping cart

Fix: Ensure that you are logged into your account when adding items to the cart. Items may not be saved if you are not logged in. OR Try clear... ⇲

UI issue

Surterra Wellness Loyalty redirects to website for orders

Fix: If the app is redirecting you to the website, check if there are any settings within the app that allow you to place orders directly. Look f... ⇲

Surterra Wellness Loyalty has poor design and usability

Fix: Familiarize yourself with the app's layout by exploring all sections. Sometimes, understanding the navigation can improve usability. OR L... ⇲

Surterra Wellness Loyalty is not user-friendly

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the app can improve your experience. OR Look for tutorial... ⇲

Account issue

Surterra Wellness Loyalty does not remember user information

Fix: Make sure that you have enabled the 'Remember Me' option during login. This should allow the app to save your login information for future s... ⇲

Surterra Wellness Loyalty does not display accurate order history

Fix: Log out of the app and log back in to refresh your order history. This can sometimes resolve display issues. OR Check for any updates to... ⇲

Notifications issue

Surterra Wellness Loyalty has excessive message notifications

Fix: Adjust the notification settings for the app. Go to Settings > Notifications > Surterra and customize the types of notifications you want to... ⇲

Privacy issue

Surterra Wellness Loyalty has issues with location tracking

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure that Surterra is set to 'W... ⇲

Compatibility issue

Surterra Wellness Loyalty does not function in non-legal jurisdictions

Fix: If you are in a non-legal jurisdiction, consider using a VPN to access the app. This may allow you to use the app as if you are in a legal a... ⇲

Security issue