fix problems on MY KOREK [iphone]

—— Run into issues on MY KOREK? Get help pending when official support gets back to you!

MY KOREK

Info:

company: Korek Telecom

: https://www.korektel.com/en/entertainment/mykorek-app

Chat with our AI-based MY KOREK Support

🛠️ Common MY KOREK Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MY KOREK crashes on startup

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

server not responding

Fix: 1. Check your internet connection: Ensure that your device is connected to Wi-Fi or cellular data. You can do this by opening a web browser... ⇲

UI issue

old and slow UI

Fix: 1. Check for app updates: Go to the App Store and see if there are any updates available for MY KOREK. Developers often release updates to i... ⇲

no options available in address selection

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that MY KOREK has permission to access your location. Th... ⇲

difficult to use

Fix: 1. Explore tutorials: Check if MY KOREK has any built-in tutorials or help sections that can guide you through its features and functionalit... ⇲

Account issue

cannot access Facebook

Fix: 1. Check app permissions: Go to Settings > Privacy > Facebook and ensure that MY KOREK has permission to access your Facebook account. If no... ⇲

invalid pincode error

Fix: 1. Double-check your pincode: Ensure that you are entering the correct pincode. If you have forgotten it, look for a 'Forgot Pincode' option... ⇲

failure to recognize pincode

Fix: 1. Double-check your pincode: Ensure that you are entering the correct pincode. If you have forgotten it, look for a 'Forgot Pincode' option... ⇲

Messages issue

messages get deleted

Fix: 1. Check app settings: Look for any settings related to message storage or deletion within MY KOREK. Ensure that there are no settings enabl... ⇲

Network issue

cannot see active 4G data plan

Fix: 1. Check your mobile data settings: Go to Settings > Cellular and ensure that cellular data is enabled. Also, check if MY KOREK has permissi... ⇲

requires fast and full internet

Fix: 1. Check your internet speed: Use a speed test app to check your internet connection. If it's slow, try switching to a different Wi-Fi netwo... ⇲

Payments issue

no in-app balance top up

Fix: 1. Check payment methods: Ensure that your payment method is set up correctly in the app. Go to the payment settings and verify your payment... ⇲

Updates issue

MY KOREK does not open after update

Fix: 1. Restart your iPhone: Sometimes, a restart can resolve issues after an update. Press and hold the power button, slide to power off, and th... ⇲

Settings issue

error when activating packages

Fix: 1. Check your internet connection: Ensure you have a stable internet connection before attempting to activate packages. If your connection i... ⇲

Crashes issue

MY KOREK automatically exits

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on MY KOREK to close it. Then,... ⇲

Compatibility issue