fix problems on Magick.com [iphone]

—— Run into issues on Magick.com? Get help pending when official support gets back to you!

Magick.com

Info:

company: Magick Planet

: https://magick.com

: magick.com

Chat with our AI-based Magick.com Support

🛠️ Common Magick.com Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Favorites not syncing between website and app

Fix: Ensure that you are logged into the same account on both the website and the app. Sometimes, syncing issues arise from being logged into dif... ⇲

Cart not syncing between website and app

Fix: Similar to the favorites issue, make sure you are logged into the same account on both platforms. If you are logged in correctly, try cleari... ⇲

UI issue

Lack of clearance item link

Fix: Check the main navigation menu on the website for any sections labeled 'Sale' or 'Clearance'. If you cannot find a dedicated link, try using... ⇲

Customization issue

Limited filtering options

Fix: Utilize the search bar effectively by entering specific keywords related to the products you are looking for. This can sometimes yield bette... ⇲

Search issue

Time-consuming product search

Fix: Use specific keywords when searching for products to narrow down results. For example, instead of searching for 'shoes', try 'men's running... ⇲

Login issues

Fix: Double-check your username and password for any typos. If you are unsure, use the 'Forgot Password' feature to reset your password and try l... ⇲

Account issue

Inability to change password

Fix: If you are unable to change your password through the app, try doing it through the website. Log into your account on the website, go to acc... ⇲

No email for password reset

Fix: Check your spam or junk email folder to see if the password reset email was filtered there. Sometimes, automated emails can be misclassified... ⇲

Support issue

Poor customer service response

Fix: Try reaching out to customer service during their peak hours, as they may be more responsive then. Check their website for the best times to... ⇲

No callback from customer service

Fix: If you have requested a callback, ensure that you provided the correct phone number and that your phone is not blocking unknown numbers. O... ⇲

Inventory issue

Items frequently out of stock

Fix: Sign up for notifications on the website for when items are back in stock. This way, you can be alerted as soon as they become available.... ⇲

Loading issue

Delayed order fulfillment

Fix: Check the order status in your account to see if there are any updates regarding your order. Sometimes, delays are communicated through the... ⇲

Payments issue

Refund requests not acknowledged

Fix: Keep a record of your refund request, including dates and any confirmation numbers. If you do not receive a response, follow up with custome... ⇲

Security issue