fix problems on Embold CU [iphone]

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—— Run into issues on Embold CU? Get help pending when official support gets back to you!

Embold CU
Info:
company: Embold Credit Union
: https://www.clackamasfcu.org/
: www.clackamasfcu.org
Chat with our AI-based Embold CU Support
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Login issue

Errors during login due to 'are you human' check

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists... ⇲

Randomly reverts from 4 digit pin to password login

Fix: Check the app settings to see if there is an option to set your login method. Ensure that the 4-digit PIN is selected as your preferred meth... ⇲

Embold CU makes user sign in twice

Fix: Check for any app updates in the App Store. Developers often release updates to fix bugs like repeated sign-ins. OR Try logging out of th... ⇲
 
Crashes issue

Embold CU freezes and crashes regularly

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Account issue

Cannot link account to pay bills

Fix: Ensure that you have entered the correct account information. Double-check for any typos or errors in the account number or routing number.... ⇲
 
Updates issue

Embold CU won't open after update

Fix: Restart your iPhone. Sometimes, a simple restart can resolve issues with apps not opening after an update. OR If the app still won't open... ⇲
 
Loading issue

Loading screen before error page

Fix: Check your internet connection. A weak or unstable connection can cause loading issues. Try switching to a different network or resetting yo... ⇲
 
Permissions issue

Requires proof of contact with third parties

Fix: Check the app's help or FAQ section for guidance on what constitutes acceptable proof of contact. This may help you gather the necessary doc... ⇲
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 what users are saying
Good experience
97.2%

Neutral
2.1%

Bad experience
0.7%

~ from our NLP analysis of 3,880 combined software ratings.

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 Private Data Embold CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics