—— Run into issues on Athol CU ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Update the App: Go to the App Store, tap on your profile icon at the top right, scroll down to see if there are updates available for the... ⇲
Fix: 1. Take a Screenshot: When you encounter an error message, take a screenshot (press the side button and volume up button simultaneously). Th... ⇲
Fix: 1. Ensure Good Lighting: When taking pictures of your checks, ensure you have good lighting and a plain background. This helps the app read... ⇲
Fix: 1. Check Touch ID Settings: Go to Settings > Touch ID & Passcode. Ensure that 'iPhone Unlock' and 'iTunes & App Store' are enabled. Also, ma... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that res... ⇲
Fix: 1. Familiarize with New Features: Take time to explore the app and familiarize yourself with the new layout and features. Check for any tuto... ⇲
Fix: 1. Check Device Compatibility: Ensure your iPhone is compatible with the app. Sometimes, apps are removed from the App Store for devices tha... ⇲
Fix: 1. Clear Browser Cache: If you are accessing online banking through a web browser, clear your browser's cache and cookies. This can resolve... ⇲