fix problems on Farkle Online [iphone]

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—— Run into issues on Farkle Online? Get help pending when official support gets back to you!

Farkle Online: PVP Board Game
Info:
company: Smart Project GmbH
: https://smartproject.helpshift.com/hc/en/14-zonk-online/
: zonk.smapps.org
Chat with our AI-based Farkle Online Support
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UI issue

Game does not respond to continue button

Fix: 1. Tap the continue button multiple times to see if it registers. 2. If it still does not respond, close the app and reopen it. 3. Check for... ⇲
 
Gameplay issue

Opponent abandonment leads to prolonged gameplay

Fix: 1. If an opponent abandons the game, you can choose to exit the game yourself. Look for an option to forfeit or leave the game, which may al... ⇲

Perceived unfairness in game outcomes

Fix: 1. Familiarize yourself with the game rules and scoring system to better understand how outcomes are determined. 2. If you feel a specific g... ⇲

Difficulty in playing with friends

Fix: 1. Use the 'Invite Friends' feature within the app to send invitations directly to your friends. 2. Ensure that all players have the app ins... ⇲

High frequency of Farkles for one player

Fix: 1. Review the game rules to ensure you are playing correctly, as certain strategies may lead to more Farkles. 2. If you notice a pattern, tr... ⇲

Limited ways to acquire more dice

Fix: 1. Check the in-game store for any available options to purchase or earn more dice. 2. Participate in daily challenges or events that may of... ⇲

Increased Farkles after leveling up

Fix: 1. Review the game mechanics to understand if leveling up changes the odds or rules of the game. 2. Adjust your strategy to account for any... ⇲
 
Video issue

Cannot watch opponent's rolls

Fix: 1. Check the game settings to see if there is an option to enable viewing opponent rolls. 2. If this feature is not available, consider disc... ⇲
 
Syncing issue

No sync between devices

Fix: 1. Ensure you are logged into the same account on both devices. Go to the app settings and check your account details. 2. If you are using i... ⇲
 
Bugs issue

Inaccurate scoring

Fix: 1. Double-check the scoring rules within the app to ensure you are calculating scores correctly. 2. If you believe there is a bug, keep a ma... ⇲

Chips won do not reflect in balance

Fix: 1. Restart the app to see if the balance updates after a refresh. 2. Check for any updates in the App Store that may address this issue. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.6%

Neutral
4.7%

Bad experience
3.7%

~ from our NLP analysis of 679 combined software ratings.

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 Private Data Farkle Online collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Piggy Bank: $12.99 Piggy Bank Bundle
  2. 60 Dice: $9.99 Pack of 60 dice
  3. 10 Dice: $1.99 10 Dice Pack
  4. 26 Dice: $4.99 26 Dice pack
  5. 14 Dice: $4.99 14 Dice Pack
  6. Endless Offer Step 1: $2.99 Endless Offer Bundle Pack 1
  7. 120 Dice: $19.99 Pack of 120 dice
  8. 31 Dice: $9.99 31 Dice Pack
  9. Starter Pack: $9.99 Pack of items for good playing
  10. 55 Dice: $9.99 55 Dice Pack