fix problems on Cambly Kids [iphone]

—— Run into issues on Cambly Kids? Get help pending when official support gets back to you!

Cambly Kids - English Learning

Info:

company: Cambly, Inc.

: https://camblyenglish.zendesk.com

: kids.cambly.com

Chat with our AI-based Cambly Kids Support

🛠️ Common Cambly Kids Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot join class in new update

Fix: 1. Restart the app: Close the Cambly Kids app completely and then reopen it. This can often resolve temporary glitches. 2. Check for update... ⇲

Cambly Kids freezes during video

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load a different ap... ⇲

Support issue

Incompetent customer service

Fix: 1. Use the in-app support feature: Navigate to the help section within the app to submit a support ticket or chat with a representative. 2.... ⇲

Search issue

Difficult to find and reserve good teachers

Fix: 1. Use filters: When searching for teachers, utilize any available filters to narrow down your options based on ratings, availability, and s... ⇲

Cancellations issue

Teachers cancel sessions last minute

Fix: 1. Set up a backup plan: Always have a list of alternative teachers you can book in case your preferred teacher cancels. 2. Book during pea... ⇲

Settings issue

Forced to take 3 lessons monthly

Fix: 1. Plan your lessons: Schedule your lessons at the beginning of the month to ensure you meet the requirement without feeling rushed. 2. Use... ⇲

Content issue

Boring and repetitive lesson topics

Fix: 1. Provide feedback: Use any feedback options in the app to express your desire for more varied topics. 2. Supplement with other resources:... ⇲

Notifications issue

No notifications for upcoming lessons

Fix: 1. Enable notifications: Go to your iPhone settings, find Cambly Kids, and ensure notifications are enabled. 2. Set personal reminders: Use... ⇲

No response when logging in on Mac

Fix: 1. Check browser compatibility: Ensure you are using a supported browser (like Chrome or Safari) and that it is updated to the latest versio... ⇲

Access issue

Cannot access lessons after a certain point

Fix: 1. Check your subscription status: Ensure your subscription is active and that you haven’t reached any limits set by the app. 2. Contact su... ⇲

Availability issue

Inconsistent lesson availability

Fix: 1. Check peak times: Try to book lessons during peak hours when more teachers are available. 2. Plan ahead: Schedule lessons in advance to... ⇲

Customization issue

Limited teacher options in busy schedules

Fix: 1. Explore different time slots: If your schedule allows, try booking lessons at different times to find more available teachers. 2. Use th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.2%

Bad experience

9.8%

Neutral

5.0%

~ from our NLP analysis of 418 combined software ratings.

Switch to these Alternatives:

NOVAKID English school

51Talk

Classera

تحضيري

سهل - منصة تعليمية

Moddakir to teach the Qur'an

مستقبلهم

تطبيق تستاهل

تطبيق تحضيري للمعلم

Englishplace

Private Data Cambly Kids collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics