fix problems on Map My Tracks [iphone]

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—— Run into issues on Map My Tracks? Get help pending when official support gets back to you!

Map My Tracks: walking tracker
Info:
company: Tinderhouse
: http://support.mapmytracks.com
: www.mapmytracks.com
Chat with our AI-based Map My Tracks Support
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Bugs issue

Altitude levels may be inaccurate

Fix: Check if your iPhone's location services are set to high accuracy. Go to Settings > Privacy > Location Services > System Services, and enabl... ⇲

Distance may be slightly off

Fix: Ensure that your GPS is functioning properly by checking your location accuracy in other apps. If the GPS signal is weak, try to walk in are... ⇲
 
UI issue

Text is hard to read

Fix: Adjust the text size on your iPhone for better readability. Go to Settings > Display & Brightness > Text Size and adjust the slider to incre... ⇲
 
Features issue

No step count feature

Fix: Use the Health app on your iPhone, which tracks steps automatically. You can manually log your walking sessions in the Health app to keep tr... ⇲

Route tracking lacks detail

Fix: Ensure that you have a good GPS signal when starting your tracking session. Try to start your walk in an open area to improve GPS accuracy.... ⇲
 
Support issue

No instructions available

Fix: Look for user guides or tutorials online. Many users share their experiences and tips on forums or YouTube, which can provide insights into... ⇲
 
Freezing issue

Map My Tracks may freeze or glitch

Fix: Try closing the app completely and reopening it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close... ⇲
 
Settings issue

Requires phone to be active for tracking

Fix: Check if the app has a background tracking feature. If it does, enable it in the app settings to allow tracking while the phone is in sleep... ⇲
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 what users are saying
Good experience
93.3%

Bad experience
3.5%

Neutral
3.2%

~ from our NLP analysis of 314 combined software ratings.

 Switch to these Alternatives:
Walking Distance Tracker
walk.App - Walking with GPS
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Track My Trails
Cairn: The Trail Safety App
Walking Tracker by GetFit
Walking Routes
OutDoors GPS – Offline OS Maps
MoveX - Step and Run Tracker
FitGet: GPS Sport Tracker App

 Private Data Map My Tracks collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. PLUS subscription: $4.99 Unlock even more ways to stay fit, keep motivated and have fun staying active.
  2. PLUS subscription: $49.99 Unlock even more ways to stay fit, keep motivated and have fun staying active.
  3. Pro upgrade: $3.99 Get the pro bundle to remove ads, enable graphs and connect sensors using an ANT+ adapter.
  4. Enable sensors: $0.99 Enable access to ANT+ sensors with a compatible ANT+ adapter to record your heart rate, cadence and power.
  5. No ads: $0.99 Completely ad-free.
  6. Graphs: $0.99 View speed, heart rate, cadence and power graphs.