fix problems on Owlet Dream [iphone]

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—— Run into issues on Owlet Dream? Get help pending when official support gets back to you!

Owlet Dream
Info:
company: Owlet Baby Care, Inc.
: https://support.owletcare.com/hc/en-us/categories/360003108872-Contact-Options
: owletcare.com
Chat with our AI-based Owlet Dream Support
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Notifications issue

Inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Owlet Dream and ensure that notifications are enabled. 2. Update App: Make... ⇲

Notifications remain on screen indefinitely

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Owlet Dream and adjust the settings for how long notifications appear. 2.... ⇲

Inability to disable unnecessary notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Owlet Dream and adjust the settings to disable specific notifications. 2.... ⇲
 
Network issue

Owlet Dream fails to connect to base station

Fix: 1. Check Wi-Fi Connection: Ensure that both your iPhone and the base station are connected to the same Wi-Fi network. 2. Restart the Base S... ⇲

Poor range from sock to base

Fix: 1. Check for Interference: Ensure there are no electronic devices or thick walls between the sock and the base station that could interfere... ⇲

Owlet Dream overly dependent on Wi-Fi

Fix: 1. Use a Strong Wi-Fi Connection: Ensure you are using a reliable and strong Wi-Fi connection to minimize dependency issues. 2. Consider a... ⇲
 
Loading issue

Owlet Dream takes too long to load

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find Owlet Dream, and select 'Offload App'. This will clear the cache without... ⇲
 
Updates issue

Missing sleep data updates

Fix: 1. Check App Permissions: Go to Settings > Privacy > Health and ensure that Owlet Dream has permission to access sleep data. 2. Restart the... ⇲

Lack of sleep pattern charts

Fix: 1. Check App Settings: Go through the app settings to see if there are any options to enable sleep pattern charts. 2. Update the App: Ensur... ⇲
 
Bugs issue

Frequent false alarms

Fix: 1. Check Sock Placement: Ensure the sock is snug but not too tight on the child’s foot. A proper fit can reduce false alarms. 2. Update the... ⇲

Sock placement issues trigger alerts

Fix: 1. Ensure Proper Fit: Make sure the sock is snug but not too tight on the child’s foot. A proper fit can help reduce placement issues. 2. C... ⇲

Inaccurate temperature readings

Fix: 1. Ensure Proper Sock Placement: Make sure the sock is snug but not too tight on the child’s foot for accurate readings. 2. Check for Obstr... ⇲

Sock frequently falls off

Fix: 1. Ensure Proper Fit: Make sure the sock is snug but not too tight on the child’s foot. A proper fit can help keep it in place. 2. Check So... ⇲

Owlet Dream does not separate sleep sessions

Fix: 1. Check App Settings: Go through the app settings to see if there are any options to enable sleep session separation. 2. Update the App: E... ⇲
 
Customization issue

No customization options

Fix: 1. Explore App Settings: Go through the app settings thoroughly to see if there are any hidden customization options. 2. Check for Updates:... ⇲
 
UI issue

Inability to view multiple children simultaneously

Fix: 1. Use Separate Devices: If you have multiple iPhones or iPads, consider using one device for each child to monitor them simultaneously. 2.... ⇲
 
Syncing issue

Owlet Dream does not refresh automatically

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Owlet Dream. 2. Restart the... ⇲

Owlet Dream fails to show real-time data

Fix: 1. Check Internet Connection: Ensure your iPhone is connected to a strong Wi-Fi network. 2. Restart the App: Close the app completely and r... ⇲
 
Registration issue

Difficulties with device registration

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection during the registration process. 2. Restart the App: Close the a... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize Online Resources: Check the Owlet Dream website for FAQs, user guides, and troubleshooting tips. 2. Join User Forums: Participat... ⇲
 
Settings issue

Limited settings for camera and sock

Fix: 1. Explore App Settings: Go through the app settings thoroughly to see if there are any hidden options for customization. 2. Check for Upda... ⇲
 
Audio issue

Annoying alert sounds

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Owlet Dream and adjust the sound settings for alerts. 2. Mute Alerts: If... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.7%

Bad experience
14.7%

Neutral
2.6%

~ from our NLP analysis of 13,834 combined software ratings.

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 Private Data Owlet Dream collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Insights Dashboard: $5.99 Monthly access to the Insights Dashboard
  2. Insights Dashboard: $5.99 Monthly recurring access to Owlet Insights
  3. Insights Dashboard: $9.99 Monthly access to the Insights Dashboard
  4. Insights Dashboard: $5.99 Monthly recurring access to Owlet Insights
  5. Insights Dashboard: $5.99 Monthly recurring access to Owlet Insights
  6. Insights Dashboard: $2.99 Monthly access to the Insights Dashboard
  7. Insights Dashboard: $54.99 1 Year access to the Insights Dashboard
  8. Insights Dashboard: $9.99 Monthly recurring access to Owlet Insights
  9. Insights Dashboard: $54.99 12 months of access to Owlet Insights
  10. Insights Dashboard: $99.99 1 Year access to the Insights Dashboard