fix problems on Currence [iphone]

—— Run into issues on Currence? Get help pending when official support gets back to you!

Currence

Info:

company: Currence

: https://member.help.livecurrence.com

: livecurrence.com

Chat with our AI-based Currence Support

🛠️ Common Currence Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Currence freezes while watching stream

Fix: 1. Close Background Apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open ap... ⇲

slow loading times

Fix: 1. Clear Cache: Go to the app settings and look for an option to clear cache or data. This can help improve loading times by removing unnece... ⇲

Offline issue

limited offline functionality

Fix: 1. Download Content: Check if the app allows you to download specific content for offline viewing. Look for a download button next to videos... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the App: Make sure you have the latest version of Currence installed, as updates often fix stability issues. 2. Free Up Storage: C... ⇲

Support issue

poor customer support

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Search Online: Look for user fo... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Currence and ensure that notifications are enabled and set to your preferen... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check System Requirements: Ensure your device meets the minimum requirements for running Currence. If not, consider upgrading your device... ⇲

UI issue

cluttered user interface

Fix: 1. Explore Settings: Check if there are options in the app settings to customize the layout or hide certain features that you do not use. 2.... ⇲

Customization issue

lack of customization options

Fix: 1. Explore App Settings: Look through the app settings to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Limit Background Activity: Go to Settings > General > Background App Refresh and turn it off for Currence to save battery. 2. Lower Scree... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.8%

Bad experience

1.6%

Neutral

1.6%

~ from our NLP analysis of 63 combined software ratings.

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Private Data Currence collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics