fix problems on Taco John's [iphone]

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—— Run into issues on Taco John's? Get help pending when official support gets back to you!

Taco John's
Info:
company: Taco John's
: https://www.tacojohns.com/contact-us/
: engagement.punchh.com
Chat with our AI-based Taco John's Support
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Bugs issue

Delivery order status issues

Fix: Refresh the app or log out and back in to see if the status updates. Check your internet connection to ensure it is stable, as a poor connec... ⇲

Incorrect order modifications not recorded

Fix: Double-check your order summary before finalizing the purchase to ensure all modifications are correct. Take a screenshot of your order for... ⇲

Expired rewards not honored

Fix: Keep track of your rewards expiration dates and try to redeem them before they expire. If you believe a reward should still be valid, take a... ⇲
 
Notifications issue

No offers displayed despite notifications

Fix: Check the app settings to ensure that notifications for offers are enabled. Sometimes, users may accidentally disable notifications, which c... ⇲
 
Settings issue

Inability to schedule delivery for specific meals

Fix: Check if the scheduling feature is available in your area. If it is, ensure you are following the correct steps to schedule a delivery, whic... ⇲

Removal of curbside check-in option

Fix: If curbside check-in is no longer available, consider using the in-store pickup option instead, if feasible. OR Check the app regularly f... ⇲
 
Camera issue

Limited scanning of receipts

Fix: Ensure that you are following the correct scanning procedure as outlined in the app. This may include holding the receipt steady and ensurin... ⇲

Inability to scan multiple receipts

Fix: If the app does not allow multiple scans, consider scanning one receipt at a time and keeping track of the others for later scanning. OR... ⇲

Receipt scanning issues

Fix: Ensure that the receipt is flat and well-lit when scanning. Avoid shadows and reflections that can interfere with the scanner's ability to r... ⇲
 
Loading issue

Taco John's fails to load or open

Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve many loading issues. OR Restart your iP... ⇲
 
Login issue

Glitchy password and username prompts

Fix: Ensure that you are entering your credentials correctly, paying attention to case sensitivity. If you have forgotten your password, use the... ⇲
 
Network issue

Limited Wi-Fi access in-store

Fix: If the in-store Wi-Fi is limited, consider using your mobile data instead. Ensure you have a good data plan to avoid overage charges. OR... ⇲
 
Payments issue

Taco John's does not accept Apple Pay

Fix: Check if your Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay to ensure your cards are added and Apple Pay... ⇲

Pre-paid orders not processed until check-in

Fix: When placing a pre-paid order, ensure you arrive at the designated check-in time to avoid delays in processing your order. OR If you need... ⇲
 
Crashes issue

Frequent app failures

Fix: Make sure your device's operating system is up to date, as app failures can occur due to compatibility issues with older versions of iOS.... ⇲
 
Screen issue

Taco John's shows blank screen

Fix: Try closing the app completely and reopening it. If the issue persists, restart your device to clear any temporary glitches. OR Check for... ⇲
 
Support issue

No customer support for order issues

Fix: Keep a record of your order details, including time, items ordered, and any confirmation numbers, to assist in resolving issues directly wit... ⇲
 
Performance issue

Clunky app performance

Fix: Clear the app's cache and data from your device settings to improve performance. This can help remove any unnecessary files that may be slow... ⇲
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 what users are saying
Good experience
92.8%

Neutral
3.7%

Bad experience
3.5%

~ from our NLP analysis of 13,561 combined software ratings.

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 Private Data Taco John's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics