fix problems on Wellfleet Student [iphone]

—— Run into issues on Wellfleet Student? Get help pending when official support gets back to you!

Wellfleet Student

Info:

company: Consolidated Health Plans

: https://wellfleetstudent.com/contact/

: wellfleetstudent.com

Chat with our AI-based Wellfleet Student Support

🛠️ Common Wellfleet Student Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Wellfleet Student displays false update message

Fix: Check your App Store for any available updates. Open the App Store, tap on your profile icon at the top right, and scroll down to see if Wel... ⇲

Blank screen when viewing claims

Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older models) to v... ⇲

Registration issue

Unable to register with student ID

Fix: Double-check the student ID you are entering for any typos or errors. Ensure that you are using the correct format as specified by your inst... ⇲

Screen issue

Black screen after login

Fix: Try logging out and logging back in. If you can access the settings or profile section, log out and then attempt to log back in. If the app... ⇲

White screen after identity verification

Fix: Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing the white screen iss... ⇲

Links issue

Links do not work

Fix: Check if the links are being blocked by any content blockers or VPNs. Disable any content blockers or VPNs temporarily and try clicking the... ⇲

Bugs issue

ID card fails to generate

Fix: Ensure that you have a stable internet connection. If your connection is weak, try switching to a different Wi-Fi network or using cellular... ⇲

Wellfleet Student is non-functional

Fix: Force close the app and restart your iPhone. This can help resolve temporary glitches. To force close, swipe up from the bottom of the scree... ⇲

ID does not work in app

Fix: Verify that you are entering the ID correctly, including any required prefixes or formats. If you are unsure, consult your school’s administ... ⇲

Search issue

Cannot search for school

Fix: Ensure that you are connected to the internet. Check your Wi-Fi or cellular data connection. If the connection is weak, try switching networ... ⇲

No fingerprint login

Fix: Check if fingerprint login is enabled in the app settings. Open the Wellfleet Student app, go to settings, and look for an option to enable... ⇲

Slow issue

Slow performance

Fix: Close any background apps that may be using resources. Double-click the Home button (or swipe up from the bottom on newer models) to view op... ⇲

Messages issue

Verification text fails to deliver

Fix: Check your phone number in the app settings to ensure it is entered correctly. If it’s incorrect, update it and request the verification tex... ⇲

Verification code displays error message

Fix: Double-check the verification code you are entering for any typos. Ensure you are entering it exactly as received, including any uppercase o... ⇲