fix problems on Cigna Healthy Pregnancy [iphone]

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—— Run into issues on Cigna Healthy Pregnancy? Get help pending when official support gets back to you!

Cigna Healthy Pregnancy
Info:
company: Wildflower Health
: http://www.wildflowerhealth.com/
Chat with our AI-based Cigna Healthy Pregnancy Support
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UI issue

No back button

Fix: Use the iPhone's built-in gesture to go back. Swipe from the left edge of the screen to return to the previous page. OR If the app has a... ⇲
 
Loading issue

Stuck in external website

Fix: Try closing the external website tab and returning to the app. You can do this by double-tapping the home button and swiping up on the brows... ⇲

Redirects to Cigna website instead of app

Fix: Check if there are settings within the app that allow you to choose whether to open links in the app or a browser. Adjust these settings if... ⇲

Cigna Healthy Pregnancy loads indefinitely

Fix: Check your internet connection. A weak or unstable connection can cause the app to load slowly or indefinitely. Switch to a stronger network... ⇲
 
Login issue

Cigna Healthy Pregnancy fails to load login screen

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switching... ⇲

Inability to log in

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are entering the correct email and password. O... ⇲
 
Account issue

Frustrating password reset process

Fix: Follow the password reset instructions carefully. Make sure to check your spam folder for the reset email if you do not see it in your inbox... ⇲
 
Content issue

Cigna Healthy Pregnancy content is overly generic

Fix: Explore different sections of the app to find more specific content. Sometimes, content is categorized in a way that may not be immediately... ⇲
 
Video issue

Videos do not play

Fix: Check your internet connection to ensure it is stable. If you are on a cellular network, try switching to Wi-Fi. OR Try restarting the ap... ⇲
 
Support issue

Technical support is unhelpful

Fix: Document your issue clearly and try reaching out again with specific details about the problem. This may help the support team assist you be... ⇲
 
Crashes issue

Cigna Healthy Pregnancy does not open

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) and swipe the app o... ⇲
 
Security issue

Loop in multi-factor authentication

Fix: Try logging in from a different device or browser to see if the issue persists. This can help determine if the problem is device-specific.... ⇲
 
Registration issue

Cannot register for pregnancy app

Fix: Ensure that you are entering all required information correctly. Double-check for any typos or missing fields. OR Try registering using a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.4%

Bad experience
7.4%

Neutral
1.1%

~ from our NLP analysis of 350 combined software ratings.

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 Private Data Cigna Healthy Pregnancy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content