fix problems on Health Diary [iphone]

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Health Diary by MedM
Info:
company: MedM Inc
: https://www.medm.com/faq/
: www.medm.com
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Crashes issue

Health Diary crashes after iOS updates

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Health Diary by MedM, and check if an update is availa... ⇲
 
Slow issue

Slow performance and lag

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing temporary files that may be... ⇲
 
Syncing issue

Data sync issues with multiple devices

Fix: Ensure that you are logged into the same account on all devices. Check the app settings to confirm that the same account is being used for s... ⇲

Health Diary fails to sync time changes

Fix: Ensure that your device's time settings are set to automatic. Go to Settings > General > Date & Time and toggle on 'Set Automatically.' This... ⇲
 
Compatibility issue

Limited device compatibility

Fix: Check the app's official website or user manual for a list of compatible devices. If your device is not listed, consider using a different d... ⇲

Health Diary does not support irregular pulse detection

Fix: Check if there are any settings or updates that might enable this feature. If not, consider using a different app that specifically supports... ⇲

No support for certain blood pressure monitors

Fix: Check the app's compatibility list for supported devices. If your monitor is not listed, consider using a different monitor that is known to... ⇲
 
Bugs issue

Inaccurate readings compared to other monitors

Fix: Calibrate the app with a known accurate device if the option is available. Follow the app's instructions for calibration to ensure that read... ⇲
 
Customization issue

No option to add notes for readings

Fix: Look for a 'Notes' or 'Comments' section in the app settings or during data entry. If this feature is not available, consider using a separa... ⇲

Manual data entry required for some features

Fix: Familiarize yourself with the manual entry process to streamline it. Create a routine for entering data regularly to minimize the burden of... ⇲
 
Support issue

Poor customer support response

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, user forums or community discussions can provide answers fa... ⇲
 
Updates issue

Recent updates changed data visualization negatively

Fix: Explore the app settings to see if there are options to revert to previous visualization styles or customize the display to your preference.... ⇲
 
Ads issue

Bait and switch regarding previously free features

Fix: Review the app's update notes to understand what features have changed. If certain features are now paid, consider whether the app still mee... ⇲
 
UI issue

Health Diary interface inconsistent across platforms

Fix: Use the app on the platform where you find the interface most user-friendly. If you prefer one platform over another, stick to that for a mo... ⇲
 
Data issue

Data loss after app usage

Fix: Regularly back up your data if the app provides an export feature. This can help prevent data loss in case of app crashes or other issues.... ⇲
 
Account issue

Requires account setup for full functionality

Fix: Complete the account setup process to unlock all features. This is often necessary for syncing and data storage. OR If you prefer not to... ⇲

Limited functionality without subscription

Fix: Evaluate which features are essential for your needs and consider subscribing if the benefits justify the cost. Look for promotional offers... ⇲
 
Notifications issue

No notifications for feature changes

Fix: Regularly check the app's update notes in the App Store or within the app itself to stay informed about new features and changes. OR Foll... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.7%

Bad experience
21.2%

Neutral
5.1%

~ from our NLP analysis of 373 combined software ratings.

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 Private Data Health Diary collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Annual Premium: $35.99 Apple Health sync, sharing, notifications
  2. Monthly Premium: $5.99 Advanced reporting, notifications & sharing
  3. MedM Lifetime: $99.99 Lifetime access to current Premium features
  4. One-Time Premium 12-Month Plan: $35.99 Prepaid MedM Premium Membership for 12 months
  5. One-Time Premium 6-Month Plan: $25.99 Prepaid MedM Premium Membership for 6 months
  6. One-Time Premium 1-Month Plan: $5.99 Prepaid one month of MedM Premium Membership
  7. One-Time Premium 3-Month Plan: $15.99 Prepaid MedM Premium Medbership for 3 months
  8. Premium month for 1.99: $1.99 Prepaid Month of Premimum Membership