fix problems on TREBEL Music [iphone]

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—— Run into issues on TREBEL Music? Get help pending when official support gets back to you!

TREBEL Music - Download Songs
Info:
company: M&M Media, Inc.
: http://www.trebel.io
: www.trebel.io
Chat with our AI-based TREBEL Music Support
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Downloads issue

Songs sometimes unavailable for offline play

Fix: 1. Check download settings: Ensure that your settings allow for offline downloads. Go to the app settings and verify that offline mode is en... ⇲

Difficulty downloading multiple songs simultaneously

Fix: 1. Download songs one at a time: If the app does not support multiple downloads, download songs individually to ensure they are saved proper... ⇲

Cannot delete or undownload songs

Fix: 1. Long press on the song: Try long-pressing the song in your library to see if a delete option appears. 2. Check settings: Go to the app s... ⇲

Inability to multitask while downloading

Fix: 1. Use Wi-Fi: Ensure you are on a stable Wi-Fi connection to allow for smoother multitasking while downloads occur. 2. Close unnecessary ap... ⇲
 
Customization issue

No option to play songs in album order

Fix: 1. Create a playlist: Manually create a playlist with the songs from the album in the desired order. 2. Use the search function: Search for... ⇲

Limited music selection

Fix: 1. Explore playlists: Check curated playlists or user-generated playlists within the app to discover new music that may not appear in the ma... ⇲

No timer feature for playback

Fix: 1. Use a third-party timer app: Download a timer app from the App Store to set a timer for your playback. 2. Manually stop playback: Keep t... ⇲

Limited ability to share coins with others

Fix: 1. Review sharing options: Check the app's FAQ or help section to see if there are any specific ways to share coins. 2. Use social media: I... ⇲
 
Notifications issue

Lack of notifications for new music availability

Fix: 1. Enable notifications: Go to your iPhone settings, find TREBEL Music, and ensure notifications are enabled. 2. Check app settings: Look w... ⇲
 
Glitches issue

Inconsistent coin earning system

Fix: 1. Review the earning criteria: Check the app's FAQ or help section to understand how coins are earned. Ensure you are following the guideli... ⇲

Bug causing repeated song playback

Fix: 1. Check repeat settings: Ensure that the repeat feature is not turned on. Tap the repeat icon in the player to toggle it off. 2. Restart t... ⇲

Songs deleted from library without notice

Fix: 1. Check your internet connection: Ensure you are connected to the internet, as songs may be removed due to licensing issues. 2. Re-downloa... ⇲
 
Settings issue

Shuffle feature not functioning properly

Fix: 1. Toggle shuffle off and on: Go to the player and turn off the shuffle feature, then turn it back on to reset it. 2. Restart the app: Clos... ⇲

No way to view or manage duplicates in library

Fix: 1. Manually check for duplicates: Go through your library and note any duplicates, then delete them manually. 2. Use a third-party app: Con... ⇲

No explicit song labeling

Fix: 1. Check settings: Look in the app settings to see if there is an option to enable explicit content labeling. 2. Use alternative apps: If e... ⇲
 
Slow issue

Slow song download speeds

Fix: 1. Check your internet connection: Ensure you are connected to a strong Wi-Fi network or have a good cellular signal. 2. Pause other downlo... ⇲
 
Ads issue

Ads play before every song

Fix: 1. Upgrade to premium: If available, consider upgrading to a premium version of TREBEL Music that offers an ad-free experience. 2. Use offl... ⇲

Frequent ads disrupt user experience

Fix: 1. Upgrade to premium: If available, consider upgrading to a premium version of TREBEL Music that offers an ad-free experience. 2. Use offl... ⇲
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 what users are saying
Good experience
92.0%

Neutral
4.1%

Bad experience
3.9%

~ from our NLP analysis of 151,139 combined software ratings.

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 Private Data TREBEL Music collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1000 Coins: $0.99 Listen to hours of ad-free music.
  2. Coins Purse: $0.99 Listen to hours of ad-free music.
  3. 30 days: $5.99 Unlock high-speed, ad-free donwloads.
  4. 2000 Coins: $1.99 Use these coins to listen to hours of uninterrupted music.
  5. 5000 Coins: $4.99 Listen to hours of ad-free music.
  6. Piggy Bank: $4.99 Listen to hours of ad-free music.
  7. 20 Boosters Pack: $1.99 Get your song twice as fast.
  8. Big Bank: $9.99 Listen to days of ad-free music.
  9. The Vault: $19.99 Listen to weeks of ad-free music.
  10. 100 Boosters Pack: $7.99 Get your song twice as fast.