fix problems on Urbane Cafe [iphone]

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Urbane Cafe
Info:
company: Urbane Cafe
: https://support.thanx.com/
: urbanecafe.com
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Location issue

Location reverts to incorrect store

Fix: 1. **Set Location Manually**: Open the app and go to the settings or location section. Manually select your preferred store and save the set... ⇲
 
Loading issue

Stuck on order confirmation page

Fix: 1. **Force Close the App**: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps. Swipe up on the Urb... ⇲
 
Settings issue

Cannot save previous orders or favorites

Fix: 1. **Check Account Settings**: Ensure you are logged into your account. Go to the account settings and look for options to save favorites or... ⇲
 
Payments issue

Cannot update credit card information easily

Fix: 1. **Access Payment Settings**: Go to your account settings in the app and look for payment or billing information. There should be an optio... ⇲

No option for PayPal or Apple Pay

Fix: 1. **Check Payment Options**: Go to the payment settings in the app to see if PayPal or Apple Pay can be added. If not, this feature may not... ⇲

Urbane Cafe requires re-entering payment information frequently

Fix: 1. **Save Payment Information**: When entering your payment details, look for an option to save this information for future use. Ensure you... ⇲
 
Network issue

Urbane Cafe does not push orders through immediately

Fix: 1. **Check Notification Settings**: Ensure that notifications are enabled for the Urbane Cafe app. Go to Settings > Notifications > Urbane C... ⇲
 
UI issue

Coupon removal process is unclear

Fix: 1. **Review Coupon Section**: Go to the coupon section in the app and look for instructions on how to remove or edit coupons. 2. **Try Reap... ⇲
 
Customization issue

Issues with order customization for multiple items

Fix: 1. **Customize Each Item Individually**: When placing an order, ensure you are customizing each item one at a time before adding them to you... ⇲
 
Rewards issue

Rewards not applied correctly

Fix: 1. **Check Rewards Balance**: Go to your account settings and check your rewards balance to ensure it is updated. 2. **Apply Rewards Manual... ⇲
 
Registration issue

User registration issues lead to lost points

Fix: 1. **Check Registration Details**: Ensure that you are using the correct email and password to log in. If you forgot your password, use the... ⇲
 
Slow issue

Urbane Cafe is slow and unresponsive at times

Fix: 1. **Close Background Apps**: Double-tap the home button (or swipe up from the bottom on newer iPhones) and close any unnecessary apps runni... ⇲
 
Notifications issue

Inconsistent order confirmation notifications

Fix: 1. **Check Notification Settings**: Ensure that notifications are enabled for the Urbane Cafe app. Go to Settings > Notifications > Urbane C... ⇲
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 what users are saying
Good experience
97.4%

Bad experience
1.4%

Neutral
1.2%

~ from our NLP analysis of 15,986 combined software ratings.

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 Private Data Urbane Cafe collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics