—— Run into issues on TurnLive? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲
Fix: 1. Use shorter clips: Edit your videos to be within the allowed length using a video editing app before importing them into TurnLive. This w... ⇲
Fix: 1. Check storage space: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage to check available space. If... ⇲
Fix: 1. Create a shortcut: If your device supports it, create a shortcut to streamline the process of setting wallpapers. Use the Shortcuts app t... ⇲
Fix: 1. Ensure compatibility: Check if your device meets the app's requirements. Go to the App Store page for TurnLive to see the supported devic... ⇲
Fix: 1. Check compatibility: Ensure that your iPad is running a compatible version of iOS for TurnLive. Go to Settings > General > About to check... ⇲
Fix: 1. Dismiss prompts: If the prompts appear frequently, try tapping 'X' or 'Cancel' to dismiss them. This may not stop them entirely but can r... ⇲
Fix: 1. Adjust image dimensions: Before importing images, use a photo editing app to resize them to the recommended dimensions for live wallpaper... ⇲
Fix: 1. Check GIF format: Ensure that the GIFs you are trying to use are in a compatible format. Some apps may not support certain types of GIFs.... ⇲
Fix: 1. Use a temporary email: If you want to avoid using your primary email, consider creating a temporary email account to sign up for the free... ⇲
Fix: 1. Use a video editing app: Create a video with the desired music and then import that video into TurnLive to create a live wallpaper. 2. Ch... ⇲
Fix: 1. Adjust video settings: Before saving your live wallpaper, check if there are options to adjust the resolution or quality settings within... ⇲
Fix: 1. Edit videos: Use a video editing app to trim your videos to the maximum length allowed by TurnLive, even if you have a premium subscripti... ⇲
Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can refresh the app's recognition of your subscr... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find TurnLive, and tap on it. If there's an option to 'Offload App', do that... ⇲
Fix: 1. Update the app: Go to the App Store and check for updates for TurnLive. Keeping the app updated can fix bugs that cause crashes. 2. Free... ⇲