fix problems on My Memorial [iphone]

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—— Run into issues on My Memorial? Get help pending when official support gets back to you!

My Memorial
Info:
company: Memorial Health System
: https://memorial.health/contact-us
Chat with our AI-based My Memorial Support
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Bugs issue

no record of 'on my way' feature

Fix: 1. Check the app settings to see if there is an option to enable or view the 'on my way' feature. 2. If you cannot find it, try logging out... ⇲

inaccurate waiting list

Fix: 1. Refresh the waiting list by pulling down on the screen to update the information. 2. Log out of the app and log back in to refresh your... ⇲

impossible to schedule appointments

Fix: 1. Ensure that you are following the correct steps to schedule an appointment. Check the app's help section for guidance. 2. Try uninstalli... ⇲

My Memorial feels unfinished

Fix: 1. Check for app updates in the App Store, as developers may release updates to improve functionality. 2. Provide feedback through the app'... ⇲

fake reviews present

Fix: 1. Focus on your own experience with the app and provide honest feedback if the app has a review feature. 2. Look for updates from the deve... ⇲

limited functionality

Fix: 1. Check for app updates in the App Store, as new features may be added in future updates. 2. Explore the app's settings to see if there ar... ⇲
 
UI issue

difficult to navigate

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Look for a help or t... ⇲

confusing user interface

Fix: 1. Take time to explore the app and familiarize yourself with its layout. 2. Look for a help or tutorial section within the app that may pr... ⇲
 
Notifications issue

no appointment confirmation

Fix: 1. Check your email and spam folder for any appointment confirmation emails from the app. 2. Ensure that notifications are enabled for the... ⇲
 
Updates issue

lack of real-time updates on patient queue

Fix: 1. Ensure that notifications are enabled for the app. Go to Settings > Notifications > My Memorial and toggle on Allow Notifications. 2. Re... ⇲
 
Slow issue

slow response times

Fix: 1. Close any unnecessary apps running in the background to free up resources. 2. Restart your iPhone to clear temporary files and improve p... ⇲
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 what users are saying
Bad experience
72.7%

Good experience
18.2%

Neutral
9.1%

~ from our NLP analysis of 22 combined software ratings.

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 Private Data My Memorial collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.