—— Run into issues on E-FLY? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the E-FLY app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue persis... ⇲
Fix: 1. Use the Map Feature: Open the E-FLY app and navigate to the map feature. Zoom in and out to get a better view of nearby scooters. 2. Ena... ⇲
Fix: 1. Ensure Good Internet Connection: Check your Wi-Fi or cellular data connection. A weak signal can slow down the unlocking process. Try swi... ⇲
Fix: 1. Check App Permissions: Ensure that the E-FLY app has the necessary permissions to access Bluetooth and location services. Go to Settings... ⇲
Fix: 1. Ensure Proper Procedure: Double-check that you are following the correct steps to end the ride in the app. Look for the 'End Ride' button... ⇲
Fix: 1. Calibrate Your Compass: Open the Maps app on your iPhone and move your phone in a figure-eight motion to calibrate the compass. This can... ⇲
Fix: 1. Review Ride Charges: After each ride, check the breakdown of charges in the app. This will help you understand how the pricing works and... ⇲
Fix: 1. Use the App to End Ride: Make sure you are following the correct procedure to end the ride in the app. Look for the 'End Ride' button and... ⇲