—— Run into issues on MuseDash? Get help pending when official support gets back to you!
—— Does any problem match yours? click to get a solution tailored for you
Fix: Ensure that you are logged into the same account on all devices. Check your account settings in the... »»
Fix: Clear the app's cache by going to your iPhone settings, selecting MuseDash, and choosing 'Offload Ap... »»
Fix: Check your internet connection. A weak or unstable connection can prevent the shop from loading. Try...
Fix: Make sure you are connected to the internet when playing. The game may require an internet connectio...
Fix: Verify that you are using the same account on both platforms. If you purchased DLC on one platform,...
Fix: Ensure that you are logged into the correct account that purchased the DLC. If you are using a diffe...
Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home...
Fix: Look for any promotional offers or discounts within the app. Sometimes, developers run sales or offe...
Fix: Check your payment settings in the App Store. Go to Settings > [Your Name] > Payment & Shipping to s...
Fix: Check if there are any alternative payment methods available in the app settings. Sometimes, apps of...
Fix: Ensure that you have enabled background app refresh for MuseDash. Go to Settings > General > Backgro...
Fix: Lower the graphics settings if the game allows it. Check the settings menu for any options related t...
Fix: Adjust the game settings to limit or disable certain features if available. Check the settings menu...
Fix: Check the sound settings in the app. Go to the settings menu and ensure that sound effects are enabl...