fix problems on MuseDash [iphone]

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—— Run into issues on MuseDash? Get help pending when official support gets back to you!

MuseDash
Info:
company: HasuHasu Co.,Ltd.
: https://musedash.peropero.net/#/
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Loading issue

Shop option fails to load

Fix: Check your internet connection. A weak or unstable connection can prevent the shop from loading. Try switching between Wi-Fi and mobile data... ⇲
 
Gameplay issue

Score not saved for first-time plays

Fix: Make sure you are connected to the internet when playing. The game may require an internet connection to save scores. If you are offline, sc... ⇲
 
Compatibility issue

DLC does not transfer between platforms

Fix: Verify that you are using the same account on both platforms. If you purchased DLC on one platform, it may not transfer if you are logged in... ⇲

Difficulty in accessing DLC on mobile

Fix: Ensure that you are logged into the correct account that purchased the DLC. If you are using a different account, you will not have access t... ⇲
 
Freezing issue

Start screen freezes

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to view open apps, then swipe M... ⇲
 
Payments issue

High prices for song packs

Fix: Look for any promotional offers or discounts within the app. Sometimes, developers run sales or offer bundles that can reduce the overall co... ⇲

Payment options limited

Fix: Check your payment settings in the App Store. Go to Settings > [Your Name] > Payment & Shipping to see if you can add or change your payment... ⇲

Limited online purchasing options

Fix: Check if there are any alternative payment methods available in the app settings. Sometimes, apps offer different payment options that may n... ⇲
 
Syncing issue

Data does not sync automatically

Fix: Ensure that you have enabled background app refresh for MuseDash. Go to Settings > General > Background App Refresh and make sure it is turn... ⇲
 
Glitches issue

Game can be glitchy during runs

Fix: Lower the graphics settings if the game allows it. Check the settings menu for any options related to graphics or performance and adjust the... ⇲
 
Customization issue

Fanservice may be excessive for some

Fix: Adjust the game settings to limit or disable certain features if available. Check the settings menu for any options related to content prefe... ⇲
 
Audio issue

Level up sound stops playing after certain level

Fix: Check the sound settings in the app. Go to the settings menu and ensure that sound effects are enabled. Sometimes, specific sounds can be mu... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.6%

Bad experience
1.6%

Neutral
0.8%

~ from our NLP analysis of 7,492 combined software ratings.

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 Private Data MuseDash collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
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  4. unlockall_29: $33.99 unlockall_29
  5. Miku in Museland: $8.99 Miku in Museland
  6. cyTus: $5.99 Muse Dash cyTus song pack
  7. RinĀ·Len's Mirrorland: $8.99 RinĀ·Len's Mirrorland
  8. Let's GROOVE: $3.99 Muse Dash Let's GROOVE song pack
  9. RinĀ·Len's Mirrorland: $5.99 RinĀ·Len's Mirrorland
  10. Valentine Stage: $3.99 Valentine Stage