fix problems on MateCam [iphone]

—— Run into issues on MateCam? Get help pending when official support gets back to you!

MateCam

Info:

company: 宇峰顾

: http://www.huichewang.com

: www.huichewang.com

Chat with our AI-based MateCam Support

🛠️ Common MateCam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MateCam freezes while watching stream

Fix: 1. Close the MateCam app completely. On your iPhone, double-click the Home button (or swipe up from the bottom of the screen on iPhones with... ⇲

No live view available

Fix: 1. Ensure that your iPhone is connected to a stable internet connection, either through Wi-Fi or cellular data. Check your connection by ope... ⇲

Screen issue

Black screen display

Fix: 1. Close the MateCam app and restart your iPhone. This can help clear any temporary glitches causing the black screen. 2. Check if the camer... ⇲

Settings issue

Unable to change settings once recording starts

Fix: 1. Before starting a recording, ensure that all desired settings are configured. Double-check settings such as resolution, frame rate, and a... ⇲

Bugs issue

Recording cannot be stopped

Fix: 1. Try tapping the stop button multiple times, as it may be unresponsive due to a temporary glitch. 2. If the app remains unresponsive, forc... ⇲