fix problems on GRANBOARD [iphone]

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—— Run into issues on GRANBOARD? Get help pending when official support gets back to you!

GRANBOARD
Info:
company: Luxza
: https://www.facebook.com/granboard.official
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Gameplay issue

Inconsistent scoring between opponents

Fix: 1. Ensure both players are using the same version of the app. Check for updates in the App Store and install them. 2. Verify that both play... ⇲

Limited game options online

Fix: 1. Explore the app thoroughly to ensure you are not missing any hidden game modes or options. 2. Check for any updates that may introduce n... ⇲

No option for asynchronous play

Fix: 1. Check the app settings to see if there are any game modes that allow for turn-based play. 2. If not available, consider playing in real-... ⇲

No quit match option

Fix: 1. Look for a pause or exit option in the game menu. 2. If there is no option, try closing the app completely by swiping it away in the app... ⇲

Missing Crazy or Random Cricket game

Fix: 1. Check for any updates that may add new game modes or features. 2. Explore the app thoroughly to ensure you are not missing any hidden ga... ⇲
 
Audio issue

Audio and video lag

Fix: 1. Check your internet connection speed. Use a speed test app to ensure you have a stable and fast connection. 2. Close any other apps that... ⇲

Inability to turn on mic while casting

Fix: 1. Check the app settings to see if there is an option to enable the microphone during casting. 2. Ensure that the app has permission to ac... ⇲
 
Network issue

Difficulty connecting with friends

Fix: 1. Ensure that both you and your friends have the app installed and are logged in. 2. Check your privacy settings to ensure that the app ha... ⇲

Bluetooth connection issues

Fix: 1. Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. 2. Forget the device in Bluetooth settin... ⇲
 
Bugs issue

Ghost marks on scoring

Fix: 1. Check for any updates to the app that may address this issue. 2. Restart the app to see if the ghost marks disappear after a fresh start... ⇲

Inaccurate player turn registration

Fix: 1. Ensure that both players are using the same version of the app to avoid discrepancies. 2. Restart the game session to reset the turn ord... ⇲
 
Customization issue

Inability to customize player names

Fix: 1. Check the app settings to see if there is an option to edit player profiles. 2. If customization is not available, consider using a plac... ⇲
 
Updates issue

Forced updates cause loss of account data

Fix: 1. Before updating, back up your app data if the app provides an export or backup feature. 2. Check if the app has a cloud save option and... ⇲
 
Battery issue

GRANBOARD drains battery quickly

Fix: 1. Reduce screen brightness and close other apps running in the background to conserve battery. 2. Enable Low Power Mode in Settings > Batt... ⇲
 
Support issue

Lack of tutorials and translations

Fix: 1. Search for online tutorials or guides on platforms like YouTube that may provide visual instructions. 2. Check the app's official websit... ⇲
 
UI issue

No graph for doubles team stats

Fix: 1. Check the app settings to see if there is an option to view team stats or performance metrics. 2. If not available, consider tracking yo... ⇲
 
Compatibility issue

GRANBOARD does not function like a standard iOS app

Fix: 1. Familiarize yourself with the app's unique interface by exploring all features and settings. 2. Check for any user guides or FAQs that m... ⇲
 
Camera issue

Camera frequently out of sync

Fix: 1. Restart the app to see if it resolves the camera sync issue. 2. Check your device's camera settings to ensure they are configured correc... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
51.6%

Bad experience
37.6%

Neutral
10.8%

~ from our NLP analysis of 455 combined software ratings.

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 Private Data GRANBOARD collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. 55G: $5.00 You can purchase 55 coins
  2. 110G: $10.00 You can purchase 110 coins
  3. 30G: $3.00 You can purchase 30 coins
  4. 10G: $1.00 You can purchase 10 coins
  5. 230G: $20.00 You can purchase 230 coins
  6. 350G: $30.00 You can purchase 350 coins