—— Run into issues on TUmobile? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has an option to remember your login credentials. Go to the app settings and look for a 'Remember Me' or 'Stay Logged In' o... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older iPhones) to... ⇲
Fix: Try restarting your iPhone. Press and hold the power button until you see the slider, then slide to power off. Wait a few seconds, then turn... ⇲
Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switching... ⇲
Fix: Verify your schedule with the official source (like your school’s website) to ensure the app is pulling the correct data. If discrepancies e... ⇲
Fix: Ensure you are logged into the correct account that has access to grades. Double-check your login credentials and try again. OR Look for... ⇲
Fix: Check for any available updates in the App Store, as developers often release patches to fix bugs shortly after a major update. OR If the... ⇲
Fix: Manually add your class schedule to your iCal. Open the app, view your schedule, and create events in your iCal app based on the information... ⇲
Fix: Check the app settings to see if there is an option to enable Touch ID or Face ID for login. If not, you may need to log in manually each ti... ⇲
Fix: Check the app's compatibility with your iOS version in the App Store. If your iOS is outdated, consider updating your device to the latest v... ⇲
Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often include compatibility improvements. OR... ⇲
Fix: Check the app's update notes in the App Store to understand what features may have changed. Sometimes, features are temporarily removed for... ⇲
Fix: Explore the app settings to see if there are options to customize the layout or theme to make it more user-friendly. OR Provide feedback... ⇲
Fix: Check the app settings to see if there is an option to view schedules directly within the app. If not, try refreshing the app or logging out... ⇲
Fix: Check your device settings to ensure that the app has permission to store data. Go to Settings > [Your Name] > iCloud > iCloud Drive and ens... ⇲
Fix: Check your notification settings for the app. Go to Settings > Notifications > TUmobile and ensure that Allow Notifications is turned on and... ⇲