fix problems on 1Fit [iphone]

—— Run into issues on 1Fit? Get help pending when official support gets back to you!

1Fit – Fitness and Recovery

Info:

company: 1Fit, TOO

: https://1fit.app

: 1fit.app

Chat with our AI-based 1Fit Support

🛠️ Common 1Fit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

1Fit can open the same page multiple times

Fix: Try clearing the app's cache. Go to your iPhone's Settings > General > iPhone Storage > 1Fit. Tap on 'Offload App' to clear the cache withou... ⇲

slow response when changing pages

Fix: Ensure your iPhone is running the latest iOS version. Go to Settings > General > Software Update and install any available updates. This can... ⇲

UI issue

back button requires multiple attempts

Fix: Try restarting the app. Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on 1Fit to close it. Then reop... ⇲

Permissions issue

requests access to biometric data

Fix: Review the app's privacy settings. Go to Settings > Privacy > Health and check if 1Fit is listed. You can toggle access to biometric data as... ⇲

Compatibility issue

limited gym locations available

Fix: Use the app's search feature to find gyms in your area. If the app does not list your preferred locations, consider reaching out to local gy... ⇲

Support issue

poor customer service

Fix: Utilize the app's FAQ or help section for common issues. This may provide immediate answers without needing to contact customer service. O... ⇲

Privacy issue

inadequate hygiene standards

Fix: If you notice hygiene issues at a gym, consider reporting them directly to the gym management. They may not be aware of the problem and can... ⇲

Payments issue

unauthorized charges after contract cancellation

Fix: Keep a record of your cancellation request. If you have documentation, you can dispute any unauthorized charges with your bank or credit car... ⇲

Customization issue

lack of gender filter options

Fix: Use the app's search function to manually filter gyms or classes that suit your preferences, even if there is no specific gender filter. O... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.8%

Bad experience

4.0%

Neutral

1.3%

~ from our NLP analysis of 479 combined software ratings.

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Private Data 1Fit collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- User Content
- Search History
- Identifiers
- Diagnostics