fix problems on Pass Track [iphone]

—— Run into issues on Pass Track? Get help pending when official support gets back to you!

Pass Track

Info:

company: National Information Technology Board

: https://www.facebook.com/NITB.GovPakistan/

Chat with our AI-based Pass Track Support

🛠️ Common Pass Track Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pass Track crashes intermittently

Fix: 1. Update the app: Go to the App Store, search for Pass Track, and check if there is an update available. If so, download and install it. Up... ⇲

Registration page has a numeric field for email

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as this issue may have been addressed in a recent update. 2. Use a... ⇲

Syncing issue

User details not saved for future use

Fix: 1. Check app settings: Open Pass Track and navigate to settings. Look for an option related to saving user details or preferences and ensure... ⇲

UI issue

Cities not in alphabetical order

Fix: 1. Check for updates: Ensure you have the latest version of the app, as this may be a known issue that has been fixed in an update. 2. Manua... ⇲

Date input errors

Fix: 1. Use the date picker: If the app has a date picker feature, use it instead of typing the date manually to avoid input errors. 2. Check dat... ⇲

Pass Track is not user friendly

Fix: 1. Explore tutorials: Check if the app has a help section or tutorials that can guide you through its features and layout. 2. Familiarize yo... ⇲

Confusing layout for foreign users

Fix: 1. Use a translation app: If the app is not available in your preferred language, use a translation app to help understand the layout and op... ⇲

Missing essential information for foreigners

Fix: 1. Check for updates: Ensure you have the latest version of the app, as missing information may have been added in a recent update. 2. Use e... ⇲

Inconsistent data entry for dates

Fix: 1. Use the date picker: If available, use the date picker feature to ensure consistent date entry. 2. Check date format: Make sure you are e... ⇲

Slow issue

Slow app performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe away any apps running in the... ⇲

Settings issue

Inability to partially save information

Fix: 1. Look for a 'Save Draft' option: Check if the app has a feature to save your progress as a draft, allowing you to return later to complete... ⇲

Network issue

Server errors during password change

Fix: 1. Check internet connection: Ensure you have a stable internet connection before attempting to change your password again. 2. Try again lat... ⇲

Screen issue

Black screen issue after submission

Fix: 1. Restart the app: Close the app completely and reopen it to see if the black screen issue resolves itself. 2. Check for updates: Ensure yo... ⇲

Uploads issue

No clear instructions for uploading documents

Fix: 1. Explore the help section: Check if the app has a help section or FAQs that provide instructions for uploading documents. 2. Use trial and... ⇲

Registration issue

Frequent errors during registration

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as registration errors may have been fixed in an update. 2. Restar... ⇲

Bugs issue

Pass Track does not work during critical times

Fix: 1. Check for updates: Ensure you have the latest version of the app, as issues may have been addressed in recent updates. 2. Use alternative... ⇲