fix problems on E-Builder [iphone]

—— Run into issues on E-Builder? Get help pending when official support gets back to you!

e-Builder

Info:

company: e-Builder, Inc.

: https://www.e-builder.net/support

: www.e-builder.net

Chat with our AI-based e-Builder Support

🛠️ Common e-Builder Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pics are sorted oldest to newest during upload

Fix: To change the order of your photos before uploading, you can manually rearrange them in your photo library. Open the Photos app, select the... ⇲

No Touch ID login option

Fix: While e-Builder may not support Touch ID directly, you can enable Face ID or Touch ID for the entire iPhone. Go to Settings > Face ID & Pass... ⇲

Uploads issue

Cannot upload documents from cloud services

Fix: Check if the e-Builder app has an option to link to your cloud services like Google Drive or Dropbox. If it does, you can access your docume... ⇲

Slow issue

Lag between folders is frustrating

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find e-Builder, and select 'Offload App'. This will free up space a... ⇲

Compatibility issue

Limited functionalities on iPad

Fix: If the iPad version of e-Builder lacks features, try using the desktop version through a web browser on your iPad. This may provide a more c... ⇲

UI issue

Navigation is easier via browser

Fix: If you find navigation easier on the browser, consider using the browser version of e-Builder on your iPhone. Bookmark the site for quick ac... ⇲

Network issue

Workflows frequently return server error

Fix: Check your internet connection. A weak or unstable connection can cause server errors. Try switching between Wi-Fi and cellular data to see... ⇲

Bugs issue

Field dependencies not working

Fix: Ensure that you have correctly set up the field dependencies in the app settings. Review the documentation or help section for guidance on h... ⇲

Cannot add Daily Dairy Inspection

Fix: Check if there is a specific section or module within e-Builder for Daily Dairy Inspection. If not, consider creating a custom entry or usin... ⇲

Camera issue

No option to take a photo directly from upload field

Fix: As a workaround, you can take a photo using the Camera app and then upload it to e-Builder from your photo library. This is a two-step proce... ⇲

Features issue

No meaningful reporting features

Fix: Explore any available export options within e-Builder. You may be able to export data to a spreadsheet or PDF for better reporting capabilit... ⇲

Customization issue

Limited project filtering options

Fix: Check if there are any settings or filters you can customize within the app. Sometimes, additional filtering options are hidden in advanced... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

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Private Data e-Builder collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- User Content
- Diagnostics