fix problems on WePlay [iphone]

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—— Run into issues on WePlay? Get help pending when official support gets back to you!

WePlay - Game and Party
Info:
company: WEJOY PTE. LTD.
: https://weplayapp.com/
: weplayapp.com
Chat with our AI-based WePlay Support
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Privacy issue

Lack of effective moderation

Fix: 1. Familiarize yourself with the reporting tools available in the app. Use them to report any inappropriate behavior you encounter. 2. Engag... ⇲

Excessive cursing from younger users

Fix: 1. Use the mute feature to silence users who are excessively cursing during gameplay. 2. Report users who violate community guidelines regar... ⇲

Rude behavior from older users

Fix: 1. Use the reporting feature to report rude behavior from other users. 2. Mute or block users who are consistently rude to improve your gami... ⇲
 
Bugs issue

Frequent bugs in games

Fix: 1. Regularly check for updates in the App Store and install them to ensure you have the latest version of the app, which may include bug fix... ⇲
 
Security issue

Age verification issues

Fix: 1. Review the age verification process in the app settings. Ensure that you have entered the correct information. 2. If you encounter issues... ⇲
 
Gameplay issue

Unfair scoring in games

Fix: 1. Review the game rules and scoring system in the app to ensure you understand how points are awarded. 2. If you believe the scoring is inc... ⇲

Inconsistent daily bonus rewards

Fix: 1. Ensure you are logging in daily to claim your rewards. Check the app's calendar or rewards section for any specific requirements. 2. If y... ⇲

Inability to kick problematic players during games

Fix: 1. Familiarize yourself with the app's features to see if there is a way to report or mute players during gameplay. 2. Use the app's feedbac... ⇲

Confusing game mechanics

Fix: 1. Review the tutorial or help section within the app to better understand the game mechanics. 2. Watch gameplay videos or guides available... ⇲
 
Account issue

Difficulty in recovering banned accounts

Fix: 1. Check the app's FAQ or help section for specific instructions on account recovery. 2. Attempt to reset your password or follow any prompt... ⇲
 
Glitches issue

Glitches causing black screens

Fix: 1. Close the app completely and restart your device to clear any temporary glitches. 2. Check for updates in the App Store and install any a... ⇲
 
Network issue

Users being kicked for no reason

Fix: 1. Check your internet connection; a weak connection can cause disconnections. Switch between Wi-Fi and cellular data to see if it improves... ⇲
 
Search issue

Difficulty in finding appropriate age groups

Fix: 1. Use the app's filtering options to search for games or rooms that are age-appropriate. 2. Create or join private games with friends or fa... ⇲
 
Customization issue

Limited options for customizing avatars

Fix: 1. Explore all customization options available in the app settings to ensure you are not missing any features. 2. Check for updates in the A... ⇲
 
Payments issue

High prices for in-game items

Fix: 1. Look for any promotional events or discounts within the app that may lower the prices of in-game items. 2. Consider earning in-game curre... ⇲
 
Audio issue

Problems with voice chat accessibility

Fix: 1. Check your device's microphone settings to ensure the app has permission to access the microphone. Go to Settings > Privacy > Microphone... ⇲
 
Login issue

Frequent account logouts

Fix: 1. Ensure your app is updated to the latest version, as updates may fix logout issues. 2. Check your internet connection; a weak connection... ⇲
 
Support issue

Lack of support for visually impaired users

Fix: 1. Explore the app's accessibility settings to see if there are any features that can assist visually impaired users, such as voice commands... ⇲
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 what users are saying
Good experience
89.1%

Bad experience
6.9%

Neutral
4.0%

~ from our NLP analysis of 106,791 combined software ratings.

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 Private Data WePlay collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 600 Gold: $0.99 Exchange gifts and props in app
  2. 10000 Gold: $12.99 Exchange gifts and props in app
  3. Red Packet(600 Gold): $0.99 send a red packet containing 600 Gold
  4. 3000 Gold: $4.99 Exchange gifts and props in app
  5. Red Packet(10000 Gold): $12.99 send a red packet containing 10000 Gold
  6. 1800 Gold: $2.99 Exchange gifts and props in app
  7. 50000 Gold: $59.99 Exchange gifts and props in app
  8. Activity Pack A: $0.99 Super value activity Pack, buy it quickly!
  9. Red Packet(1800 Gold): $2.99 send a red packet containing 1800 Gold
  10. Red Packet(3000 Gold): $4.99 send a red packet containing 3000 Gold