—— Run into issues on North Shore Bank Personal? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's settings to ensure that the app is allowed to run in the background. Go to Settings > General > Background App Refresh a... ⇲
Fix: Ensure that your face is properly registered in the device settings. Go to Settings > Face ID & Passcode and make sure that the North Shore... ⇲
Fix: Utilize the app's FAQ or help section for common issues. This can often provide immediate answers without needing to contact support. OR... ⇲
Fix: Check if there are scheduled maintenance times listed in the app or on the bank's website. This can help you plan your usage accordingly.... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for North Shore Bank Personal, and check if an update is... ⇲
Fix: Check if there is an option to schedule multiple payments. Some apps allow you to set up recurring payments or future-dated payments that ca... ⇲
Fix: Ensure that you are following the app's guidelines for mobile deposits, such as taking clear photos of the check and ensuring all corners ar... ⇲
Fix: Refresh the app by pulling down on the account screen to update the balance. This can help ensure you are viewing the most current informati... ⇲
Fix: Review the transaction history to see if the pending transactions are listed. This can help clarify if they are accounted for but not yet de... ⇲
Fix: Check if the app has a transaction history feature that allows you to view past balances. This can sometimes be found under account statemen... ⇲
Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. OR Log out and lo... ⇲
Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer models) and s... ⇲
Fix: Check the app settings for any session timeout settings. If available, adjust them to a longer duration if possible. OR Try to stay activ... ⇲
Fix: Check the app settings to see if there is an option to disable the password requirement after biometric login. This may be found under secur... ⇲
Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲
Fix: Check for app updates in the App Store. An updated version may have a more modern interface and improved functionality. OR Provide feedba... ⇲
Fix: Consider updating your iPhone to the latest iOS version if your device supports it. This can improve app performance and access to features.... ⇲