fix problems on Instagram [iphone]

—— Run into issues on Instagram? Get help pending when official support gets back to you!

Instagram

Info:

company: Instagram, Inc.

: http://help.instagram.com/

: instagram.com

Chat with our AI-based Instagram Support

🛠️ Common Instagram Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Algorithm issues affecting feed visibility

Fix: Engage more with accounts you want to see in your feed by liking, commenting, and sharing their posts, as this can help the algorithm priori... ⇲

18% of users had this problem

Inability to post multiple photos

Fix: Ensure you are selecting the 'Select Multiple' option when choosing photos to upload. This option is usually represented by a layered icon i... ⇲

18% of users had this problem

Support issue

Poor customer support

Fix: Utilize the Instagram Help Center available in the app or online for troubleshooting guides and FAQs that may address your concerns without... ⇲

Audio issue

Music feature not functioning

Fix: Ensure that your app is updated to the latest version, as music features may be included in updates. OR Check your device's permissions f... ⇲

Freezing issue

Instagram freezes while opening drafts

Fix: Clear the app cache by going to Settings > Apps > Instagram > Storage > Clear Cache. This can help resolve freezing issues by removing tempo... ⇲

Archived stories freezing

Fix: Try clearing the app cache to remove any temporary files that may be causing the freezing issue. OR If the problem persists, consider uni... ⇲

Updates issue

Missing updates for features

Fix: Make sure your app is updated to the latest version by checking the Google Play Store for any available updates, as new features are often i... ⇲

UI issue

Difficulties resharing posts

Fix: To reshare a post, use the 'Share' option available on the post. If this option is not visible, ensure that the account you are trying to sh... ⇲

Limitations on liking comments

Fix: If you are unable to like comments, try logging out and back into your account, as this can refresh your permissions. OR Ensure that you... ⇲

Inability to view liked posts

Fix: Check your account settings to ensure that the 'Posts You've Liked' option is enabled in your profile settings. OR Try accessing your lik... ⇲

Inconsistent notification and posting tab placement

Fix: Try restarting the app to see if this resolves any temporary glitches affecting the layout. OR Check for app updates, as layout changes m... ⇲

Ads issue

Excessive ads in feed

Fix: Engage less with ads by not clicking on them, as the algorithm may show fewer ads based on your interaction patterns. OR Consider adjusti... ⇲

Video issue

Changes to video format complicate saving

Fix: Use a screen recording feature on your device to capture videos if the saving option is not functioning as expected. OR Check if there ar... ⇲

Privacy issue

Sensitive content filter not available

Fix: Check your account settings to see if the sensitive content control is available and adjust it accordingly. OR If the option is not visib... ⇲

Account issue

Frequent account blocks for normal activity

Fix: Avoid engaging in activities that may be perceived as spammy, such as excessive liking or commenting in a short period of time. OR If you... ⇲

Crashes issue

Instagram crashes during use

Fix: Clear the app cache and data by going to Settings > Apps > Instagram > Storage > Clear Cache and Clear Data, then restart the app. OR Ens... ⇲

Bugs issue

Unclear reporting process for bugs

Fix: To report a bug, go to your profile, tap on the three lines in the top right corner, select 'Settings', then 'Help', and choose 'Report a Pr... ⇲

Uploads issue

Over-compression of photos affecting quality

Fix: Try uploading photos in the highest resolution possible, as this can help reduce the impact of compression. OR Use third-party apps to ed... ⇲

Messages issue

Excessive spam and scam messages

Fix: Adjust your privacy settings to limit who can send you messages by going to Settings > Privacy > Messages and selecting your preferences.... ⇲

Unable to create or log into accounts

Fix: Check your internet connection to ensure it is stable. If you are using mobile data, try switching to Wi-Fi or vice versa to see if that res... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.0%

Bad experience

4.6%

Neutral

2.4%

~ from our NLP analysis of 26,755,348 combined software ratings.

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Private Data Instagram collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data

Cost of Subscriptions

Instagram Badge: $4.99 Badges people buy to support creators.
Instagram Badge: $0.99 Badges people buy to support creators.
Meta Verified Standard: $14.99 Unlock premium features at Meta
Meta Verified Standard: $14.99 Unlock premium features at Meta
Meta Verified Standard: $14.99 Unlock premium features at Meta
Meta Verified Standard: $14.99 Unlock premium features at Meta
Meta Verified Standard: $14.99 Unlock premium features at Meta
Meta Verified Standard: $14.99 Unlock premium features at Meta
Meta Verified Standard: $14.99 Unlock premium features at Meta
Meta Verified Standard: $14.99 Unlock premium features at Meta