fix problems on Mariner Finance [iphone]

—— Run into issues on Mariner Finance? Get help pending when official support gets back to you!

Mariner Finance

Info:

company: Mariner Finance, LLC

: https://www.marinerfinance.com/customer-support/

Chat with our AI-based Mariner Finance Support

🛠️ Common Mariner Finance Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mariner Finance lacks Face ID functionality

Fix: To enhance security and convenience, you can manually enable a passcode lock for the app. Go to the app settings, look for 'Security' or 'Pr... ⇲

Website lacks functionality for unscheduled payments

Fix: As a workaround, you can make unscheduled payments by using the app if it allows for manual payment entry. Check the app for a 'Make a Payme... ⇲

Feedback issue

In-app feedback reporting is limited

Fix: You can provide feedback through the app by navigating to the 'Help' or 'Support' section. If the options are limited, consider documenting... ⇲

Payments issue

Incorrect information displayed regarding payment amounts

Fix: Double-check your payment history and account statements to verify the amounts. If discrepancies exist, take screenshots and document the is... ⇲

High interest rates

Fix: Review your loan terms and consider refinancing options if available. Research other financial institutions that may offer lower rates and c... ⇲

Mariner Finance sometimes fails to show payment status

Fix: Refresh the app by pulling down on the screen to update the payment status. This can help in retrieving the latest information. OR If the... ⇲

Crashes issue

Mariner Finance crashes after making a payment

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Mariner Finance, and check for updates. If an update... ⇲

Account issue

Login email cannot be changed

Fix: Check the app settings under 'Account' or 'Profile' to see if there is an option to update your email. If not, you may need to create a new... ⇲

Screen issue

Mariner Finance does not support horizontal screen orientation

Fix: As a temporary workaround, you can rotate your device to landscape mode and check if the app responds. If it does not, you may need to use t... ⇲

UI issue

Frequent issues with app navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where common features are located to improve your navigati... ⇲

Notifications issue

Notifications are excessive

Fix: Adjust your notification settings within the app. Go to 'Settings' and look for 'Notifications' to customize which alerts you want to receiv... ⇲

Mariner Finance randomly logs users out

Fix: Check your internet connection to ensure it is stable, as poor connectivity can cause logouts. Consider switching to Wi-Fi if you are on mob... ⇲

Support issue

Difficulties with customer service response times

Fix: Utilize any available self-service options in the app or website for common inquiries, which may provide quicker resolutions without needing... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.2%

Bad experience

10.8%

Neutral

3.0%

~ from our NLP analysis of 1,105 combined software ratings.

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Private Data Mariner Finance collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content