fix problems on News18 [iphone]

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—— Run into issues on News18? Get help pending when official support gets back to you!

News18: Latest News & Updates
Info:
company: NETWORK18
: http://www.news18.com/apps/
: www.news18.com
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Video issue

No full screen video option

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include new features like full-screen video. 2. Us... ⇲
 
Notifications issue

Excessive notifications without filters

Fix: 1. Adjust notification settings: Go to Settings > Notifications > News18. Here, you can customize which notifications you want to receive or... ⇲
 
Loading issue

Slow loading of news articles

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Updates issue

Inconsistent content updates

Fix: 1. Refresh the app: Pull down on the news feed to refresh the content manually. 2. Check for updates: Ensure you have the latest version of... ⇲
 
UI issue

Cluttered user interface

Fix: 1. Customize your feed: Look for options in the app settings to customize your news feed, which may help reduce clutter by focusing on topic... ⇲

Static elements reduce content visibility

Fix: 1. Adjust display settings: Check if the app has display settings that allow you to hide static elements or customize the layout. 2. Use a... ⇲

Lack of usability in new design

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the app to understand the new design and features. 2. Check for tuto... ⇲
 
Audio issue

Uncomfortable notification sound

Fix: 1. Change notification sound: Go to Settings > Sounds & Haptics > Text Tone and select a different sound for notifications. 2. Mute notific... ⇲
 
Compatibility issue

Not compatible with older iOS versions

Fix: 1. Update your iOS: Go to Settings > General > Software Update and install the latest iOS version compatible with your device. 2. Use an ol... ⇲
 
Content issue

Poor coverage of dynamic news topics

Fix: 1. Follow specific news categories: If the app allows, customize your feed to follow specific categories that cover dynamic news topics. 2.... ⇲
 
Ads issue

Forced ad display after switching apps

Fix: 1. Close the app completely: Before switching to another app, close News18 completely to prevent forced ads from displaying. 2. Use an ad b... ⇲

Excessive ads on every news click

Fix: 1. Use an ad blocker: Consider using a browser with built-in ad blocking features or install an ad blocker app that can help reduce the numb... ⇲
 
Freezing issue

Frequent app freezes

Fix: 1. Restart your iPhone: A simple restart can often resolve freezing issues. 2. Clear app cache: Go to Settings > General > iPhone Storage,... ⇲
 
Crashes issue

Inability to access articles due to crashes

Fix: 1. Restart the app: Close the app completely and reopen it to see if you can access articles. 2. Clear app cache: Go to Settings > General... ⇲
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 what users are saying
Good experience
83.8%

Bad experience
12.4%

Neutral
3.9%

~ from our NLP analysis of 518 combined software ratings.

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 Private Data News18 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics